Client Care Specialist (Reception) – Wingrove Veterinary Services in Guelph, Ontario

Seize an amazing opportunity to join us at Wingrove Veterinary Hospital and be part of our collaborative, compassionate and creative team.  Located in the Erin countryside, we are a highly skilled team of Veterinarians and support staff.  We provide full companion animal services with the highest level of current veterinary care to both our wonderful clients and their pets.  We CARE!  Are you someone who will excel in a supportive and learning environment?  Wanting to learn more? Visit our website:  https://wingrovevet.ca/

About The Role:

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

What We Offer:

• Competitive Base Salary

• Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices

• Comprehensive Benefits Include: Medical, Dental & Life Insurance

• Flexible Schedule

• Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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