Clerk III -Student Records

• Must possess average computer, E-mail and internet skills with knowledge of Microsoft Word, Excel and Outlook.
• Attention to detail and task oriented.
• Ability to perform research and resolve discrepancies in students’ academic and enrollment record.
• Ability to demonstrate excellent customer service skills that include effective interaction and conflict resolution.
• Demonstrated written and oral communications skills.
• Demonstrated data entry and word processing skills with a high degree of accuracy.
• Skilled at proofreading and identifying conflicting data.
• Ability to work in a fast-paced environment, meet deadlines and multi-task.
• Ability to troubleshoot technical difficulties that prohibit students from logging into and registering for courses on-line.
• Ability to maintain confidentiality of student information.