Circulation Supervisor

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family’ which is comprised of the faculty, students, and staff that make the university what it is. USC Libraries is seeking a Library Supervisor to join its team.

The USC Libraries is seeking a Library Circulation Supervisor with the ability to supervise a team of student workers. The primary duties and responsibilities for this position would be to use engaged in specialized library functions including, but not limited to, stacks or collection maintenance, regular or reserve circulation, bindery operations, technical processing, database maintenance, cataloging, Library Hotline, and/or library computer operations. Provides specialized public and technical services and assists library management with administrative duties related to planning, budgeting, special projects, and day-to-day operation of a library unit, department, center or facility.

Job Responsibilities:

•Supervises staff and/or student workers engaged in specialized library functions for a library unit, department, center or facility. Recruits, screens, hires and trains staff. Evaluates employee and/or student workers and provides guidance and feedback to assigned staff and/or student workers. Counsels, disciplines and/or terminates employees as required

•Schedules, assigns and prioritizes workloads on a daily basis. Sets appropriate goals and deadlines. Ensures timely completion of unit’s work. Assigns and monitors progress on work assignments and special projects

•Oversees system-wide procedures governing the creation, updating, and deletion of data in library databases. Oversees quality control measures for the library system’s patron database and/or other library systems. Provides assistance in accessing and interpreting records and transactions, resolving discrepancies, and communicating the results

•Prepares and ensures accuracy and completeness of all personnel paperwork as required including payroll documentation

•Provides assistance to library patrons using electronic databases, electronic journals, and electronic reference materials within a tiered service environment.

•Assists patrons in identifying and locating appropriate discipline-specific and interdisciplinary resources, demonstrates search techniques, interprets results, and refers questions as appropriate

•Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University’s crime prevention and suppression programs and services. Ensures dissemination of security-related information to staff

•Assists library management in developing policies and procedures related to specific library functions. Ensures that library patrons and supervised staff comply with all applicable library policies and procedures and has authority to make exceptions to policy. Maintains currency on policies and procedures. Interprets policies and procedures for library personnel or patrons

•Administers system-wide procedures governing the handling of cash, fines, billing, holds, recalls, renewals, patron notification and record entries, loan policy, etc. Follows national and institutional standards in creating and modifying records. Prepares reports as requested or needed

•Establishes and maintains records of orders, shipments, searches, lists, and status reports as assigned

•Assists in budget administration. Monitors supply and student wage budgets and reconciles financial data. Prepares budget projections and/or reports

•Maintains specialized library equipment. Provides training to staff and student workers on proper utilization of equipment. Coordinates with facilities staff and/or vendors for acquisitions, maintenance, and repairs

•Monitors the physical organization of library materials and spaces. Maintains and supervises workflow for organizing and housing new or existing materials. Identifies and supervises needed collection shifts. Supervises the fulfillment of service requests and reports findings appropriately

•Represents the library or library unit on appropriate library-wide committees and task forces

•​Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time

Minimum Education:

Associate’s degree Combined experience/education as substitute for minimum education

Minimum Experience:

3 years Combined education/experience as substitute for minimum experience

Minimum Field of Expertise

Experience in and comprehensive knowledge of library operations. Knowledge of computers and information retrieval systems. Supervisory ability. Knowledge of preservation of materials and related equipment usage.

USC is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed, and background. The university particularly encourages members of underrepresented groups, veterans and individuals with disabilities to
apply. USC will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Further information is available by contacting [email protected].

Minimum Education:
Associate’s Degree
Combined experience/education as substitute for minimum education

Minimum Experience:
3 Years
Combined education/experience as substitute for minimum experience

Minimum Field of Expertise:
Experience in and comprehensive knowledge of library operations. Knowledge of computers and information retrieval systems. Supervisory ability. Knowledge of preservation of materials and related equipment usage.