CATI SHIFT LEADER

October 11, 2024

University of Wisconsin-Madison


CATI SHIFT LEADER

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Job no: 267594-US
Work type: Onsite, Staff-Full Time
Department:L&S/UW SURVEY CENTER/UW SURVEY

Location: Madison
Categories: Research

Job Summary:

This full-time position will provide support to the Field Director and the UW Survey Center (UWSC) Computer-Assisted Telephone Interviewing (CATI) department supervisors for all of the CATI projects that are performed in the CATI Lab. Serve in capacity of Lead Worker for the CATI Lab. Manage and assign the work of 30-40 CATI Interviewers. Previous CATI experience, knowledge of standardized interviewing technique and refusal aversion/conversion techniques preferred. Immediate supervisory duties will be the responsibility of the Field Director and the CATI Supervisors. Adhere to UWSC standards relating to confidentiality and study protocols.
Responsibilities: Supports the development, design, and implementation of research projects according to plans, under the general direction of faculty and/or senior research personnel, following established protocols and guidelines to support and advance research in a given field under general supervision.

  • 60% Assists with conducting experiments or interviews, collecting and analyzing data, and documenting results according to established protocols
  • 5% Assists in composing and organizing research reports and manuscripts to provide updates on unit objectives
  • 5% Schedules logistics and secures resources for research supplies, equipment, and facilities
  • 5% Tracks supply and equipment inventory levels and places replenishment orders
  • 5% Maintains organization of research records according to established policies and procedures
  • 20% Serve in the capacity of Lead Worker for the UW Survey Center, including overseeing other Research Coordinators performing social science data collection
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Bachelor’s Degree
Qualifications:

One year of experience working in a CATI environment and administering interviews in a social science setting preferred. Experience with supervision and data entry preferred. Knowledge of CASES software desired. Strong organization and people skills and attention to detail required.
Work Schedule:

This position may require regular early mornings (7am) start times during the week and evening & weekend work.
Work Type:

Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.
Appointment Type, Duration:

Ongoing/Renewable
Salary:

Minimum $17.55 HOURLY
Depending on Qualifications
How to Apply:

Please click on the “Apply Now” button to start the application process.
For questions on the position, contact: Steve Coombs at [email protected]  or 608-262-5603.
To apply for this position, you will need to upload a cover letter, resume, and contact information for at least three professional references, including your current supervisor. References will not be contacted without advance notice.
Cover letters will be used as a writing sample and to determine the best-qualified applicants. Thus your cover letter should address your qualifications as they pertain to the minimum number of years and type of relevant work experience listed above.
Contact:

Magda Danielson
[email protected]
608-890-0111
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Research Coordinator(RE034)
Department(s):

A488800-COL OF LETTERS & SCIENCE/UW SURVEY CENTER/UW SURVEY
Employment Class:

University Staff-Ongoing
Job Number:

267594-CP
  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Sep 30 2022 Central Daylight Time
Applications Close: Oct 14 2022 11:55 PM Central Daylight Time

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