Call Center Professionals – Farmington, Connecticut ($1,000 Sign-On Bonus)

In-Person Hiring Event

Tuesday, October 1, 2024 & Wednesday, October 2, 2024 (8am to 12pm & 1:30pm to 6pm)

ConnectiCare, 175 Scott Swamp Road, Building 2, Farmington, CT 06032

We are offering a $1000 sign-on bonus for the training class beginning October 28, 2024

We are seeking dynamic Call Center Professionals to join our Call Center in Farmington, CT starting October 2024! 

Our Call Center professionals provide telephonic customer service support to members, providers and facilities. Handle incoming inquiries through multiple contact channels and effectively and efficiently communicate resolutions to members’ requests ensuring high First Contact Resolution. The Call Center team advocates for our members in the event there are issues and follows up with the members once the issues are resolved.

If you believe in extraordinary commitment to customer service, come join us!

• All positions are on-site at our campus located at 175 Scott Swamp Road, Farmington, CT 06032***

Essential Job Information: 

• 6 weeks of in-classroom training onsite
• Primarily sedentary

Compensation and Benefits:

• Hourly Pay Rate is $19.23
• Sign-On Bonus $1000 (terms apply)
• We offer competitive health and wellness benefits

Required Qualifications:

• High School degree or equivalent
• Up to 2 years of customer service experience
• Microsoft office experience; with keyboarding and basic computer proficiency
• Strong customer service skills
• Excellent written and communication skills
• Strong problem-solving and multi-tasking skills
• Ability to collaborate and work effectively within a team environment

Preferred Qualifications: 

• Associate or higher degree
• Up to 2 years of call center experience in healthcare industry
• Bi-lingual Spanish

Additional Information

• Requisition ID: 24038
• Hiring Range: $19.23 per hour

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