call center in concord, New Hampshire

Randstad US

call center.

  • concord , new hampshire

  • posted 3 days ago

job details

summary

  • $16.50 – $17 per hour

  • temp to perm

  • high school

  • category office and administrative support occupations

  • referenceAB_4355663

job details

Our client, in Concord, NH, has an immediate opening for a Call Center Representative. Our client supports the medical industry and we need you! Location: Concord, NH Hours: Monday through Friday from 8:00am to 5:00pm

Pay: $17/hr These roles are TEMP TO HIRE For immediate consideration, please email Georgia Demers at [email protected] or call 603-836-0349

salary: $16.5 – $17 per hour

shift: First

work hours: 8 AM – 5 PM

education: High` School

Responsibilities

  • Supporting our client’s customers as the first point of contact.

  • You will answer questions concerning their accounts and will help customers with their account issues

  • Identifying customer needs, answering questions, or resolving problems

  • Performing routine call center activities concerning business products and services

  • Using the tools provided to guide you through customer conversations

  • Providing customers with important information while communicating in a warm empathetic manner

  • Gathering information to keep customer profiles and accounts up to date

  • Providing exceptional customer service

Skills

  • Call Center Support

  • Active Listening

  • Follow-up

  • Customer Service

  • Typing Skills

  • Empathy

  • Microsoft Office

  • Adapting to Change

  • CRM

  • Call Center

  • call center duties

Qualifications

  • Years of experience: 1 year

  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

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georgia demers

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