Business Transformation Consultant in Edmonton, Alberta



At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

As a Business Transformation Consultant (BTC) at IBM, you’ll work right at the intersection of technology, people, and process, helping our clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision. You’ll help clients understand leading technologies and the impact they can have on traditional business processes, as well as an opportunity to build a powerful portfolio of interesting and rewarding experiences. Leveraging a growth mindset, you’re ready and willing to deliver business value, wherever needed. In your role, you may be responsible for:

  • Projecting business values of a solution in client-relevant terms and drive adoption of the KPI impact with key client stakeholders

  • Developing communications tailored to specific audiences while working in an agile, collaborative environment

  • Using IBM’s Design Thinking to help solve client’s challenges and analyze data to support conclusions and strategies

Required Technical and Professional Expertise

  • Ability to understand clients’ needs and challenges, and apply creative and logical approach to identify solutions

  • Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner

  • Ability to translate business requirements into technical solutions

  • Ability to apply logic to solve business problems through a detailed analytical approach

  • Ability to translate requirements into a business case

  • Health Industry knowledge, specifically expert knowledge of Alberta Health technical and business understanding of their mainframe and legacy systems, including complex payment algorithms is mandatory for the role.

1) Consults, fosters and champions a collaborative approach to address the business needs and advises and assists to develop the incremental modernization of legacy systems.

2) Supports and advises the Director and Executive Director of IT.

3) Works with the business and technology teams and vendors to develop options to improve and enhance the legacy systems.

4) Assists in planning and mitigating risks to critical business functions including payment systems.

5) Contributes to the proactive assessment and mitigation of potential risks to Albertans, Physicians and other key stakeholders.

Preferred Technical and Professional Expertise

  • Highly motivated, with clear evidence of drive and significant achievements

  • A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view

  • Drive to overcome the most challenging or difficult obstacles and look for ways to improve results

  • Strong quantitative analysis skills and the ability to derive recommendations informed by data and insights

  • Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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