Business Support Assistant

Salary: Grade 4£21,197 – £23,144 per annum pro rata together with NEST pension benefits

Contract: Permanent, full-time

Location: This position will be based at the Singleton Campus

Swansea University is a research-led university that has been making a difference since 1920. We thrive on exploration and discovery and pride ourselves on offering the right balance of excellent teaching and research, matched by an enviable quality of life.

We are creating a new business support team to assist the Chief Digital & Information Officer (CDIO) and members of the Digital leadership team with a variety of administrative, operational, and strategic objectives.

You will contribute to the clerical & administrative support function of the IT Services Department through the provision of clerical support and a professional front of house reception service for telephone enquiries and visitors.

We are looking for a multi-tasker with excellent communication skills and an upbeat attitude. You should be able to assist management and all visitors by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

You will be a self-motivated individual, driven by successful outcomes, and always looking for opportunities to improve.

This is an exciting opportunity to support the creation of a brand-new organizational unit.

We know that people are sometimes put off applying for a job if they don’t tick every box, but we realise that the ‘perfect candidate’ doesn’t really exist. So, if you are excited about working with us and think you can do most of what we’ve listed, please apply. You could be exactly what we’re looking for!

The University is committed to supporting and promoting equality and diversity in all of its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

Please note this job is also being advertised to a pool of colleagues internally as part of our University commitment to employee redeployment.  Should this post be filled from this route then you will receive an email confirming this. If you do not receive an email, please assume that your application is still in process.

Informal enquiries are welcome and should be directed to: Steve Owen, Head of the Digital Office, [email protected]

Estimated Shortlisting Date: w/c 10 Oct 22
Interview Date:  w/c 17th Oct 22