Business Services Manager

• Provost – Business Services
• Office of the Provost
• Palmerston North

OP_PBS_1242_10/22
Senior Manager 
Office of the Provost
Term length: ongoing
Hours of work: full-time

Position Overview

The Office of the Provost is responsible for the strategic leadership to the University across the areas of research, learning and teaching, enterprise and Pacific student success in order to drive the development and implementation of strategies, policies and standards that underpin the delivery of quality research and teaching across the institution.

Supporting both the Vice-Chancellor’s office and the Provost’s office, this newly created role offers an exciting opportunity for someone with experience in:

·     Developing and improving administrative processes and systems (with a focus on continuous process improvements)
·     Developing, supporting and leading a new team of nine [MB1] administrative staff to deliver comprehensive general (non-academic) administration services to the two offices.

We’re looking for someone with:

·     A relevant tertiary qualification (business/administration/financial)
·     Experience managing a team along with the ability to create and sustain a strong and cohesive team culture
·     At least five years’ experience in service delivery
·     Experience in business process analysis and how to improve and innovate processes
·     Proven ability to coach, lead and influence internal stakeholders
·     The ability to take an agile approach to your work and adjust working processes or adopt new approaches to suit changing business needs
·     High level of report writing and excellent skills of analysis
·     Highly proficient in the use of Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint

If this sounds like you, and you’re keen to lead a newly created administrative team and redesign how administrative functions could be applied across the two offices, then please apply now. If you wish to learn more about this role prior to applying please contact Professor Giselle Byrnes on [email protected] for a confidential discussion.

To view/download the job description, please click on the file below

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