Business Process Coordinator 4PL

The Business Process Coordinator is responsible for Operational Excellence and optimal performance of our 4PL service model for one of the world largest manufactures of agri-chemicals products. You become part of the Global Control Tower that orchestrates the entire logistics operation for the customer. With full empowerment to source, manage and control their entire logistics, this puts you in a unique position with opportunities to grow and develop.

You will own the project plan on required changes in respective areas such as customer experience, operational processes, together with the regional teams and our Global Service Center. The projects can be internal and external, where the external projects are to be initiated based on customer requests. The ability to coordinate with stakeholders on the requirements/plan/expectations and keep them updated as well as following a project through to a successful implementation that ensures a stable performance is key to success.

The Business Process Coordinator needs to present strong analytical, time management, strong communication skills including being responsible for the delivery of the project based on agreed success criteria of the projects.

Based in Rotterdam, you will be part of a diverse team that is ambitious to meet customer expectations and always support each other. We consistently promote a culture of honesty and integrity as we aim to grow with our people and customers.

We offer

• An exciting and attractive career in an aspiring and fast-paced environment.
• Excellent training development opportunities and a platform for future global career prospects
• Flexibility and an inclusive working environment
• Enhancement of your communication, problem solving and relationship building skills

Key requirements

• Review current process and identify the opportunities for digitalization & automation to drive internal optimizations.
• Support business improvement initiatives by being in close touch with regional control towers and lead best practices into executions across regions
• Establish effective communications with RCTs and identify the opportunity areas for all functions (operations & finance)
• Review Regional Control Tower performance and coordinate improvement plans
• Review GSC performance measuring tools and coordinate improvement plans
• Accountable for ensuring that the global Business Contingency Plan for customer are comprehensively documented, maintained and appropriately communicated to all relevant internal stakeholders
• Accountable to communicate the changes in customer process to all regions and maintain the IOP as a project deliverable

Who we are looking for

• Bachelor’s Degree or equivalent experience in Business or Supply Chain Management preferred
• Solid Logistics background, preferably in Supply Chain Management.
• Evidence of strong ability demonstrated in similar prior roles; preferred 2-3 years relevant work experience coordinating projects or initiatives, managing data/creating and implementing solutions
• Strong verbal & written communication and presentation skills
• Ability to manage internal and external stakeholders
• A team player who can work independently
• Solid organization & follow-up skills including attention to detail, ability to multi-task driven/deadline-oriented
• Advanced skills in Microsoft Office including Excel, PowerPoint, Visio ect. Experience with advanced tools like Power BI, Power Automate, PowerApps ect. is a pré
• Excellent English in written and verbal communication skills

As part of our pre-employment screening, we ask you to provide a VOG and VGB.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. 

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