Business Intelligence Systems Analyst (Remote Role)

Job Description

About Embry-Riddle Aeronautical University:

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University’s Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.

For Academic Year 2021-22, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University’s residential campuses and approximately 20,195 students in total enrolled with the University around the world.

The Opportunity:

Embry-Riddle Aeronautical University is seeking a Business Intelligence Systems Analyst to join the Information Technology department in a teleworking arrangement. The Business Intelligence Systems Analyst is responsible for the design, development, and programing of systems to consolidate and analyze data from multiple internal and external sources, producing robust dashboards and reports. Much of this work will be using the Oracle Business Intelligence platform.

Reporting to the Director of Business Intelligence, the Business Intelligence Systems Analyst focuses on interfacing with key business stakeholders to deliver on the overall business intelligence strategy and identify requirements in relation to data integration, validation, and reconciliation considerations. This role involves developing robust reporting solutions to help stakeholders fully understand their data, derive valuable insights and drive business change. This position requires strong communication skills with the ability to work collaboratively across teams, departments, and the university community. A strong team-player attitude and willingness to serve both as an individual contributor and leader on various projects.

Information Technology provides a modern, collaborative environment with on-site amenities, professional development opportunities, and a flexible summer work schedule. Working for Embry-Riddle entitles employees to a robust benefits package – from quality health care and retirement to generous education benefits.

Responsibilities include the following:

• Provide support for Oracle Business Intelligence and other business intelligence technologies supporting the University’s administrative and academic communities.  Work closely with a wide network of customers and vendors to provide superior customer service.  Collaborate with business users to understand requirements for data, reports, analyses, metadata, training, service levels, data quality, and performance.  Translate these requirements into actionable data models and presentations using the appropriate technologies.
• Perform troubleshooting to assist customers with any application systems problem solving activities. Implement processes for maintaining a stable environment. Analyze and identify software support solutions addressing service requests.
• Communicate issues, critical problems and situations to appropriate managers, both customer and IT. Identify and resolve data, reporting and other application systems problems. Communicate solutions to customers in an effective and efficient manner. Ensure effective inter and intra team communications.
• Participate and influence short/long term technology plans. Keep abreast of technology trends, especially those trends relating to the educational environment.  Manage projects as necessary to keep applications up to date for the business users.

Qualifications

• Bachelor’s degree or equivalent work experience
• 2-5 years of experience developing reports or BI applications, preferably Oracle Business Intelligence Systems (OBIEE) is required
• Knowledge of data visualization tools (OBIEE, Oracle Data Visualizer, OAC, OAS)
• Familiarity with data warehouse design, dimensional modeling and implementation
• Familiarity with concepts like star schema, fact, dimension
• Proficiency with reports, dashboards and other analytical tool design/creation/maintenance
• Experience with ETL design, development and processing
• Strong analytical skills
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Proficient with SQL,PL/SQL
• Debugging and trouble-shooting expertise
• Good time management abilities
• Experience designing conceptual, logical, and physical data models.
• Ability to support IT Core Values by focusing on improvements, believing in our team and partners throughout the university, learning from mistakes, being accountable for actions and showing determination, focus and tenacity.