Business Analyst in MALVERN, Pennsylvania

FM is a leading property insurer of the world’s largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

The Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. This position is the first level within the Business Analysis job family.

Demonstrates understanding of FM Boiler Re’s business and business processes.

Solicits business requirements of the BSS department through evaluating existing system documentation or procedures. Analyzes techniques to uncover business requirements, such as data flow modeling, and workflow analysis.

Documents the results/needs of department activities using appropriate templates, tools and tracking. Creates reports and works with I/S when necessary to address reporting requests.

Participates in system requirements definition, testing, training, implementation, and support of FM Boiler Re’s business applications. Involved with the department process that relates to system enhancements and new tools being developed.

Represents business needs on project teams.

Liase with management to understand workload priorities. Plan and organize workflow to meet all department objectives. Manage the coordination and distribution of work.

Education:

Bachelor degree required.

Experience

2+ years of general business analysis experience.

Skills – “the how” needed to successfully deliver “the what”

TECHNICAL KNOWLEDGE Familiarity with techniques and tools utilized in functional design, data analysis, and data flow diagramming. Knowledge of FM’s current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems.

TECHNICAL SKILLS Experience gathering requirements, functional design, and working with business processes. Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation.

SOFT SKILLS Proven ability to multi-task and establish priorities. Excellent interpersonal, oral/written communication and organizational skills.