The Business Analyst (BA) in IT serves as a primary interface to the business users. With guidance from management, the BA will assist the development teams in understanding the business processes, workflows, and requirements of the users. As an individual contributor, users will rely on your recommendations, identifying/preventing pitfalls, and guidance toward sustainable solutions over quick fixes. The role requires the level of confidence to ask questions, make mistakes, and learn from all experiences while at the same time truly listening to the users’ needs to design creative solutions. Must be comfortable working in an international environment with teams across different countries. Entertainment experience is a plus but not a requirement as this role affords the opportunity to learn about the entertainment business from day-to-day operations to stakeholder decision making.
Responsibilities include the following:
Conduct requirement gathering sessions with Business Stakeholders to understand and document current and proposed processes.
Produce User Stories with detailed acceptance criteria and functional test scenarios, in accordance with agile best practice guidelines
Produce workflow and process diagrams to translate business requirements into technical language for development team
Analyze current processes to provide recommendations for optimization
Ensure that deliveries meet the requirements agreed upon by key stakeholders.
Perform functional testing, demo, and UAT with internal team and Business Stakeholders
Deliver end-user trainings and release notes for production deployments
Monitor support queues and react and reply appropriately.
Experience Required
Minimum 2+ years of experience in IT or related technical professions.
At least 1+ years as a Business or Systems Analyst
Preferred Skills
A passion for enabling and optimizing business capabilities and technology-enabled solutions and working in agile teams to drive change
Demonstrated excellence in analysis, purposeful documentation, small and large group facilitation and presentation skills
Demonstrated experience using Project Management Methodologies, including Agile (Scrum, Kanban) and Waterfall models and principles.
Experience with Jira, Confluence and other Agile tools preferred
Strong organizational, verbal, and written communication skills, including ability to clearly and simply frame business problems and objectives to gain alignment
Demonstrated success handling initiatives of high complexity and risk
Basic understanding of SQL queries
Basic understanding of software development principles and practices
Education
Bachelor’s Degree required or related work experience a must
Computer Science or related Information Technology degree preferred
Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics. To request an accommodation for purposes of participating in the hiring process, you may contact us at SPEAccommodationAssistance@spe.sony.com.
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