Key Job Responsibilities
This role is requiring an individual who thinks big and will build reporting capabilities to measure satisfaction metrics. The ideal candidate for this role will be:
• Able to proactively identify problems with significant business impact and facilitate analysis to identify problems and opportunities.
• Hands-on expert who is able to define the problem requirements, define the analytical approach, design the analytical output, and design for automation.
• Own the effective communication of metrics and analysis.
• Consistently own and deliver deep dives in the form of narratives that influence business direction.
• Effectively manage project resources, create solutions to unexpected obstacles, and reallocate resources as necessary.
• Set long-term vision and direction for team projects.
• Working with the data engineering team to build the business requirements to evolve the insights and analysis about the Customer Experience.
• 6 years of proven experience in data analysis report building research or similar work.
Description:
Reviews, analyzes, and evaluates business systems and user needs.
Formulates systems to parallel overall business strategies.
Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Requires a bachelor’s degree in area of specialty and 6-8 years of experience in the field or in a related area.
Familiar with a variety of the field’s concepts practices and procedures.
Relies on extensive experience and judgment to plan and accomplish goals.
Performs a variety of tasks.
Leads and directs the work of others.
A wide degree of creativity and latitude is expected.
Typically reports to a manager or head of a unit/department.
Basic Qualifications:
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Proficient with SQL
Bachelors degree in Computer Science, Mathematics, Statistics, Finance related technical field
Advanced skills and experience with datamining, query development, and visualization: SQL, PL/SQL, Quicksight, Tableau, Statistical Analysis tools, MS Excel or similar
Experience with gathering business requirements using industry standard business intelligence tools to extract data formulate metrics and build reports.
6 years of relevant experience in a business analyst data analyst or statistical analysis role.
Preferred Qualifications:
An advanced technical or business degree MS or MBA.
Experience working with cloud data repository services such as AWS redshift.
Strong knowledge of advanced statistical concepts.
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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