Business Analyst

Applications are invited for the above permanent full-time post working in Digital Services. Located in North Wales only a stone’s throw from the Snowdonia national park Bangor University is a long-established university with an international reputation for the quality of its teaching and research.

A rare opportunity has arisen for a talented Business Analyst/Developer to work in the Digital Services directorate. As part of the Corporate Systems division the postholder will join the Business Systems team who support and enhance our line of business systems. The successful candidate will have an undergraduate degree in a relevant subject area and will have significant experience as an analyst/developer within a busy digital services environment and ideally have experience of bringing together both technical and business experts. You’ll be a problem solver by nature with a broad set of skills gained from implementing real-world software solutions. You will have a broad set of skills covering both communications, project management as well as having a thorough technical understanding of business systems.

This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Applications will also be considered to carry out this role on a part-time or job share basis. Having secured a multi-million-pound investment in corporate systems with current projects implementing a new HR and Curriculum Management systems this is an exciting time to join a dynamic team of professionals.

The successful candidate will be expected to commence as soon as possible.

The ability to communicate in Welsh is desirable for this post.

Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Closing date for applications: ****

Committed To Equal Opportunities

Digital Services is responsible for providing, developing and maintaining IT facilities and services across the University, supporting staff and students to use those facilities and services.

Digital Services has a good reputation within the University, providing reliable and resilient infrastructure, services, applications and facilities. We pride ourselves on being helpful, friendly, and responsive to user needs.

Digital Services comprises circa 100 staff with its IT responsibilities set in three main areas: Corporate Systems, Infrastructure and Client Services.

The post of Business Analyst/Developer is located within the Digital Transformations team who are responsible for co-ordinating large digital projects across the University as part of the wider Corporate Systems group which reports to the “Head of Corporate Systems”. The role will work closely with the Business Systems team who deliver second line support to our corporate systems, the DevOps team who write in-house applications, the 1st line support team who support all our business systems and various stakeholders across the university. The post holder will report to the Digital Transformations Team Leader in IT Services’ Corporate Systems Division.

The post holder will take a leading role in the analysis of business processes to scope and develop new digital solutions. The successful candidate will work closely with the colleagues across Digital Services and various stakeholders across the University. In addition to analysing business requirement the role will allow some scope for solution development.

• Analyse business processes and business systems to address new challenges and improve existing solutions
• Analyse systems for suitability to address business requirements
• Provide detailed technical requirements for developers to implement digital solutions
• Identify training required to implement a business solution
• Test digital solutions to ensure they meet the identified requirements and ensure that they meet the needs of the university as a whole and not a narrow client base
• Provide data mapping expertise to enable the implementation of a new solution
• Configure software applications to implement business requirements
• Export, transform and load business data

• Perform other duties occasionally which are not included above, but which will be consistent with the role
• The post holder will be expected to participate in performance review and developmental activities
• The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards
• The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/herself and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments
• The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.

Qualifications/Training
Essential
• Undergraduate degree in a relevant subject area.
• Evidence of excellent IT and numeracy skills including knowledge of MS Office365 applications (including MS Project)
Desirable
• Relevant professional accreditation
• A postgraduate degree in a relevant subject
• Experience of using any formal project management methodologies
• Evidence of career learning development
Experience/Knowledge
Essential
• Experience of analysing business processes
• Experience of documenting business processes using notation such as BPMN
• Experience of working with non-technical end-users to elicit information
• Experience of analysing data to support the selection of the most viable process option
• Knowledge of finance systems (e.g. general, purchase and sales ledgers)
• Experience of working in the Higher Education Sector
• Extensive experience analysing data within SQL
Skills/Abilities
Essential
• Ability to work effectively both independently and as part of the team, taking a lead role where appropriate
• Ability to give support/advice in a professional way to all levels of staff within Digital Services, the wider university and external organisations
• Evidence of the ability to understand and convey information which requires careful explanation, both written and oral
• Evidence of the ability to organise, prioritise and plan time and resources, including personal time management, working to deadlines and planning work for others
• Relevant experience of working with a broad range of stakeholders and suppliers to agree work packages and deliver best solutions
• Evidence of ability to solve problems using initiative and creativity, and of ability to identify, develop and select options independently.
Desirable
• Knowledge of supporting any of the following systems: Unit 4 Business World, Planon, Ellucian Banner and/or Wortktribe • The ability to communicate through the medium of Welsh is desirable for this role. If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so.

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.  We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally. 

We are a member of Advance HE’s Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University’s policies, practices, and culture. We are proud to be a Disability Confident employer. 

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact. 

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.  

All candidates must meet the requirements of UK ‘right to work’ requirements *** If you require Home Office permission to work in the UK, or need to switch your visa status in order to take this job  we recommend you use the following link to information about the routes into employment and to check eligibility requirements:  https://www.gov.uk/browse/visas-immigration/work-visas

Please note that we are unable to employ anyone who does not have the right to live and work in the UK legally.   When applying for this post you will be required to explain the basis upon which you believe you will be able to live and work in the UK legally on the commencement date of the role should your application be successful.

Please note that, in the event of applications being received from candidates on the University’s Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.