Business Administration Manager

Hereford – Business Office- Full time

Salary – Up to £40,000 per annum depending on experience

37.5 Hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We’re looking for a detail-oriented and proactive Business Administration Manager to join our team at Hereford Hospital. In this pivotal role, you’ll lead on data quality and administrative processes, ensuring the hospital operates efficiently and effectively. You’ll be the key link between our hospital and the Financial Processing Service Centre (FPSC), ensuring accurate data collection, timely invoicing, and smooth financial operations.

As our Business Administration Manager, you will:

Act as the main point of contact between the hospital and FPSC for all administrative and financial processes.

Champion data quality across hospital administration teams to ensure clean, complete, and accurate information for invoicing and credit control.

Provide pricing information for self-funding patients in collaboration with the FPSC.

Manage and resolve invoicing and consultant fee queries using case management software.

Ensure excellent customer service for consultants and patients during query resolution.

Oversee cash handling and banking in line with Nuffield Health policies.

Continuously review and align processes with national Standard Operating Procedures.

Build strong relationships with key stakeholders including SMT, HODs, medical secretaries, and administrative staff.

About Nuffield Hospital – Hereford

The Nuffield Health Hospital in Hereford is located in the beautiful Herefordshire countryside and sits just half a mile north of Hereford City Centre. A modern hospital, offering exceptional private healthcare to the local community and surrounding counties. We offer a vast range of first-class medical and surgical services performed by a a team if expert consultants. The Ward consists of 20 inpatient beds, 3 day surgery unit beds and a busy ACU with the majority of patients receiving elective Surgical procedures. We cater for both inpatient and day case surgery, providing a broad range of surgical specialties including: General Surgery, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology, ENT, Vascular, Plastics and more. Working with leading consultants, Hereford hospital prevents and treats many medical conditions and offers a wide range of complex surgery and services. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.