Bilingual Program Manager

Overview

Summary of Position 
Reporting to the Associate Director – Best Workplaces for Commuters, the Program Manager will be focused on onboarding new clients and delivering programs, activities, and events to current Best Workplaces for Commuters clients that encourage employees to commute more sustainably. The Program Manager is a dynamic self-starter with a passion for (and preferably experience in) sustainable transportation, as well as have strong project management, collaboration, and client service skills.

You have 

• Ability to communicate professionally (speaking and writing) in French and English.
• A solid knowledge base in sustainability, urban planning, environmental studies, geography, or a related field, gained from education, work experience, volunteer experience, or a combination of these.
• Familiarity and interest in sustainable transportation, urban and regional planning, and/or transportation demand management issues.
• At least 2 years of related experience in project management and/or program delivery, including outreaches and webinars.
• Stellar communication, interpersonal and customer/client service skills, including presentation skills to work with clients and stakeholders.
• Ability to work with surveys and data analysis, including calculating impact metrics for programs (e.g., GHG emissions).
• Ability to work effectively a fast-paced environment, managing many competing priorities and client demands in a multi-program environment while paying attention to details to ensure that nothing is missed.
• A continuous learning mentality and a strong passion for making a difference and helping people.

Bonus points for 

• Strong history in sustainable transportation modes (e.g., you’re an avid cyclist).
• Experience maintaining business client relationships.
• Strong research skills.
• Knowledge of sustainable commuting in large cities across Canada as BWC is a national program.
• Knowledge and experience in GIS applications, such as ArcGIS.
• G class drivers licence.

If you are interested in this role but are unsure if you qualify, send us your application anyway and tell us about why you can be a good fit for this position. We’d love to hear from you!  

You will 
Develop and monitor client workplans, contracts, and program and project delivery as part of the Best Workplaces for Commuters program. Program work could entail:

• Developing new program materials, such as user guides, webinar content, slide decks, and other materials as required.
• Designing, planning, and delivering virtual outreach activities and events.
• Providing commuting advice to employees and members of the public.
• Applying individualized and community-based marketing across social media and other platforms in coordination with the pointA marketing and communications team as well as funders and other partners.
• Developing and delivering commuter transportation surveys and analyzing data.
• Writing reports on results for clients and recommend actions.
• Supporting clients in applying for the Best Workplaces for Commuters designation.

Support business development, including:

• Doing market research and background research on potential clients
• Developing sales decks and proposals
• Integrate pointA’s KPIs with data reporting of the Best Workplaces for Commuters program, GHG Protocol, and accountability measures.
• Support the associate director, BWC in the planning and execution of an annual celebration event.

Other duties as assigned.

What we offer 

• A passionate team environment where innovative thinking and creativity are valued. Our workspace is open and collaborative even while fully remote.
• Fully remote work environment with opportunities to work close to your home – see note below.
• Flexible hours and work arrangements.
• Competitive vacation and benefits package.

Working environment 
While pointA is fully remote, a Program Manager living in the Greater Toronto & Hamilton Area will be expected to attend in-person outreaches, events, meetings and occasional work with the rest of the pointA team. On average, this will occur 3-5 days/month.

We have flexible working hours between 7:30 am and 6:00 pm with core hours in place.

Compensation

$50,000/year plus comprehensive benefits plan

How to Apply

Please submit your CV and cover letter (addressed to Kelly Bray, Associate Director, Best Workplaces for Commuters). Applications will be reviewed on a rolling basis until the position is filled. Email your package to [email protected]. Please note that any applications without a full CV and cover letter will not be considered.

Accessibility 
pointA encourages applications from persons of diverse backgrounds, including people with disabilities. If you require accommodations during the application process, you can contact Kelly Bray at [email protected] or at 647-684-1928.

We thank all candidates for their interest. Only those selected for an interview will be contacted.