Benefits & Eligibility Specialist I

Job title:

Benefits & Eligibility Specialist I

Company

State of Wyoming

Job description

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION:Provides overall case management for economic assistance, information, and referral cases as assigned. Provides information and refers individuals and families to programs and resources, including self-sufficiency and/or self-responsibility, and will assure safety and protection.The Wyoming Department of Family Services’ work centers around three values

• Safe at home;
• Giving families opportunities for success; and
• Supporting the people who support the families.

Come join the DFS family and support Wyoming families!The State of Wyoming’s total compensation package is excellent and includes:

• Culture of public service and a commitment to work/life balance
• Paid holidays, vacation and sick leave
• Retirement investment options with employer contributions
• Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability, and more with an employer contribution toward premiums
• Longevity Pay

Human Resource Contact: alicia.glover1@wyo.govESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Provides support for economic assistance programs, which may include TANF and food stamps, etc.
• Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
• Provides benefits timely and accurate while collaborating with other state and community partners for the public’s health and safety.
• Assists with audits to ensure compliance with state and federal requirements.
• Maintains computer databases and enters information.
• Conducts client interviews to determine eligibility.
• Maintains cases once approved.
• Maintains public relations with community referral agencies and others.
• Recognizes and provides intervention services for people in crisis.
• Trains new employees.
• Assists with hearings through written or verbal testimony or exhibits.

QualificationsPREFERENCES:Preference may be given to applicants who are detail-oriented, multi-task capable, organized, and able to prioritize; good communicators both orally and written, and have customer service experience.KNOWLEDGE:

• Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships.
• Knowledge of laws, rules, regulations, policies, procedures, and manuals.
• Knowledge of community and governmental resources and programs and how to access them.
• Knowledge of agency computer systems and their application.
• Knowledge of general office procedures.
• Knowledge of state and federal criminal justice processes.

MINIMUM QUALIFICATIONS:Education:Associate’s DegreeExperience:0-2 years of progressive work experience (typically in Benefits and Eligibility)OREducation & Experience Substitution:2-4 years of progressive work experience (typically in Benefits and Eligibility)Certificates, Licenses, Registrations:NoneNecessary Special RequirementsNOTES:

• FLSA: Non-exempt
• All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

Supplemental Information049-Department of Family Services – Economic SecurityClick to view the State of Wyoming Classification and Pay Structure.URL:The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!to learn more!01(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate’s Degree
• Associate’s Degree and additional coursework
• Bachelor’s Degree
• Bachelor’s Degree and additional coursework
• Master’s Degree
• Master’s Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03(BEBP06) Which of the following best describes your work experience Benefits and/or Eligibility? Experience definition: (This experience includes, but may not be limited to, the following: full time work in a full-time position determining benefits or eligibility for health, loans, or related experience.)

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) or more years of relevant experience.

04(AA) Describe your relevant experience in the box below.05Are you detail oriented, multi-task capable, organized and able to prioritize?

• Yes
• No

06(AA) Describe your experience with being detail oriented, multi-task capable, organized and able to prioritize in the box below.07Do you have good verbal and written communication skills?

• Yes
• No

08(AA) Describe your verbal and written communication skills in the box below.09Do you have customer service experience?

• Yes
• No

10(AA) Describe your experience in customer experience in the box below.11(A) Where did you hear about this opportunity?

• Goverment jobs www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resourses Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

12(A1) If you selected “Current State Employee” please provide the employee’s first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus13(AA) If you answered Other, please tell us where you heard about this opportunity.14(AA) VETERANS’ PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans’ preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans’ preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans’ preference disclosure.

• Yes
• No
• I am not a veteran

15(AA) VETERANS’ PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran’s military service, and wish to claim veterans’ preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans’ preference status. By requesting veterans’ preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran – DD214 Attached
• Disabled Veteran (10% or more) – DD214 and Veteran’s Disability Determination Attached
• Surviving Spouse of a Deceased Veteran – DD214 and proof of Survivor Benefit Attached
• None of the above

16(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume’ is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

Expected salary

$22.63 per hour

Location

Laramie, WY

Job date

Thu, 03 Oct 2024 01:53:20 GMT

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