BCM Temporary – Clerical Support

Title: 

BCM Temporary – Clerical Support


Division: 

Ambulatory Operations

Schedule: 

Monday – Friday

Work Location: 

Houston, TX

Salary Range: 

$18 / hour

FLSA Status: 

Nonexempt

Requisition ID: 

13210



Summary

This is a temporary position working an estimated 3 months. Work schedule: Monday – Friday, 8 AM – 5 PM. This position is not eligible for benefits.

Position is located at the McNair Campus.
 

Job Duties

• Greets patients and obtains demographic, financial and insurances information; enters or updates data in EPIC.
• Calculates and collects patient time-of-service payments in accordance with departmental cash collection and control procedures.
• Collects patient copays.
• Responsible for daily reconciliation of all payments and petty cash.
• Informs patients of any visit delays.
• Answers any questions received at the front desk.
• Attends Front Desk team meetings.
• Manages patient appointments and may schedule follow up visits.
• Responsible for distributing patient documents and scanning documents in EPIC.
• Ensures charge tickets are marked and records all charges captured by physician on department charge tickets.
• May pre-certify patient insurance for clinic procedures.
• May provide instructions to patients concerning testing and surgeries.
• Acts as liaison between patient, physician, and billing office regarding billing and collection issues.
• Acts as liaison between patient, clinical staff and physician regarding questions.
• Answers telephone and routes calls to the appropriate individual.
• Provides varied, job-related administrative support as needed.
• May correspond with insurance companies regarding patient accounts.

Minimum Qualifications

• High school diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Front desk experience in a healthcare setting.
• Experience with Epic EMR

 

 

Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 13210