Associate Ticket Director

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Job Title:
Associate Ticket Director

Department:
Athletics Ticket Office

Job Description
The Associate Ticket Director serves as a member of the ticket office team that is committed to service excellence, enhancing the customer experience, and advancing the Department of Athletics through its strategic plan. Manages ticket operations for assigned sports and/or events including event programming, invoicing, allocation, distribution and coordinating ticketing needs for marketing, promotions and event operations. Oversees database and data warehouse management as well as data analytics initiatives. Provides onsite support and management during football games and other select events. Assists in the general management of the ticket office including operational and customer service duties and supervision of student staff. Performs other related duties as assigned.

Minimum Education Required
Bachelor’s Level Degree or equivalent combination of education and experience
Required Qualifications
Required: At least 2 years of experience in ticketing operations, customer service, and supervision of part-time staff. Strong organizational and problem-solving skills and a commitment to customer service, and ability to manage multiple projects simultaneously. Position requires ability to work extended hours including evenings and weekends.
Desired Qualifications

Operational knowledge of Ticketmaster Archtics and Host ticketing system.

Additional Information:

Target Hiring Salary Range $53,000 annually

Ohio State is focused on enhancing the health and safety of our community. Therefore, the university is requiring every student, faculty and staff member to be compliant with Ohio State’s COVID-19 vaccine requirement .

By the start of employment, all newly hired employees must receive at least the first dose of a two-dose series or a single dose of a one-dose series COVID-19 vaccination. Individuals who choose a two-dose series vaccination must receive the second dose within 45 days of their start date. Proof of vaccination will be required at time of hire.

Candidates may request a medical or religious exemption from the vaccination requirement. Campus employees may also request an exemption for personal reasons. Ohio State Wexner Medical Center, College of Medicine or OSUP Employees are not eligible for personal exemptions. All exemptions are subject to Ohio State’s approval and subject to change, including revocation, due to legal and regulatory requirements.

Location:
Schottenstein Center (0081)

Position Type:
Regular

Scheduled Hours:
40

Shift:
Varying Shifts

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.