Associate Director, Student Engagement and Strategic Support

McGill University

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Position Summary:
Under the supervision of the Senior Director at the Office of the Deputy Provost, Student Life and Learning (ODPSLL), the Associate Director, Student Engagement and Strategic Support, is responsible for providing leadership and oversight in the areas of student engagement, infrastructure and space management, and governance. In addition, the incumbent manages special projects and advises the Senior Director, the Deputy Provost, and the Senior Executive Team on issues related to, but not limited to University policy, procedure, student group engagement, and recommends courses of action.

Primary Responsibilities
1.    Student Engagement
•    Serve as the main point of contact between student associations and the ODPSLL, addressing, summarizing, and/or escalating student requests and/or concerns, as appropriate.
•    Oversee the business relationship between student associations and the University:
o    Prepare and negotiate Memorandums of Agreement between the University and student associations, and oversees student association compliance, consulting with Legal Services as necessary.
o    Liaise between student associations, Legal Services, and Campus Planning and Development on leases and management agreements to ensure alignment and timely renewal.
o    With the Director, Student Accounts, advise student associations on fee referendums to ensure election results are actionable by the University.
•    Develop and deliver orientation documentation for new student association executives.
•    Manage funding opportunities for students, administrative staff, and units, including evaluating and approving funding proposals.
•    Manage content regarding student and student engagement on the ODPSLL website.

2.    Infrastructure Portfolio management
•    Oversee, document, and plan for capital and infrastructure needs of SLL units, exhausting the portfolio’s annual allocation.
•    Develop measurable goals or performance indicators with respect to the advancement of SLL capital and infrastructure needs and track performance.
•    Implement and steward a review and prioritization process informed by strategic priorities for SLL units’ capital and infrastructure needs.
•    Collaborate with other portfolio managers on projects that cut across mandates and/or sources of funding.
•    Represent and advocate for SLL capital and infrastructure needs within the context of all University capital projects, as a Portfolio Coordination Working Group member.
•    Chair the SLL Infrastructure Working Group and communicates project and allocation updates to unit leads as required.
•    Support the Senior Director to prepare SLL’s annual submission to the Institutional Priorities portfolio.

3.    Space Coordination
•    Scope and document space needs and budget for SLL units that request new or renovated administrative space.
•    Engage and collaborate with Campus Planning and Development on space searches,  and act as the liaison between the units.

4.    Committee work
•    Oversee the Secretariat of the Committee on Enrolment and Student Affairs (a Senate subcommittee), the Enrolment and Student Affairs Advisory Committee, and the Scholarship Review Subcommittee. Organize calendars of business and memberships, attend meetings, take minutes, and follow up on business arising.
•    Contribute to other committees under the purview of the Deputy Provost, as required.
•    Serve as a member of the Fee Policy Committee.

5.    Governance
•    In collaboration with the Associate Director, Communications, prepare the Annual Report to Senate on SLL.
•    Maintain a calendar of SLL unit reports to Senate and support the units, as needed.
•    Lead the process for policy, procedure, and regulation changes between SLL units and the Secretariat, conducting research, and liaising with stakeholders to determine and recommend a course of action to the Senior Director and the Deputy Provost.

6.    Support to the senior management team
•    Serve as the liaison between SLL units and Legal Services, triage issues, and facilitate communication.
•    Serve as the liaison between the SLL units and the Secretariat on policies and procedures.
•    Collaborate on or lead special projects relevant to SLL units and works proactively with stakeholders to complete the projects in a timely and measurable manner.
•    Monitor the repository of SLL IT projects under the IT Portfolio Manager for SLL and advise on a prioritization process informed by strategic priorities, as required.

7.    Staff supervision:
•    Oversee the work of the Administrative Officer, and establish workflows, performance goals, etc.
•    Train, coach, and mentor staff. Set portfolio and individual goals, provide a routine evaluation of progress, and regular feedback towards these goals.

Other Qualifying Skills and/or Abilities
•    Fully bilingual. Excellent written and verbal communication skills.
•    Excellent interpersonal skills and demonstrated ability to navigate and communicate effectively and diplomatically across various organizational lines and build cooperative and effective relationships with key internal and external stakeholders.
•    Strong organizational skills and attention to detail; Ability to work independently and prioritize tasks effectively.
•    Ability to work independently and to self-govern as well as to function effectively in a team and assume responsibility for staff development and leadership where required.
•    Proven ability to deal with confidential and/or sensitive situations with discretion, tact, and diplomacy.
•    Experience analyzing and organizing complex sets of data and information is an asset.
•    Proficient in Microsoft Office 365 and virtual meeting and communications platforms (MS Teams,

Minimum Education and Experience:

Bachelor’s Degree 5 Years Related Experience /

Annual Salary:

(MPEX Grade 07) $87,090.00 – $108,860.00 – $130,630.00

Hours per Week:

33.75 (Full time)


Senior Director (Student Life and Learning)

Position End Date (If applicable):

Deadline to Apply:


McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected] .

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