Associate Director, People Analytics in North York, Ontario


Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking an Associate Director, People Analytics that has experience as an Industrial/Organizational (I/O) psychologist to drive our talent and organizational analytics. Our business is to translate the skills inherent in our technical and consultative workforce into customer impact. We therefore seek to optimize the development and deployment of our employees’ skills, while providing an industry-leading experience for our Kyndryls and our clients. This work is fueled largely by our skills strategy, and will support our recruiting, learning, engagement, performance management, leadership development, and overall organizational effectiveness.

Kyndryl is a global, largely remote company, where you join a group of 40 People and Workforce Analytics professionals and lead a small team. We are fast, flat, and focused: you will engage with senior leadership, a diverse group of HR professionals, fellow data scientists and analysts and business leaders to ensure our insights are both scientifically rigorous and aligned with our business goals.

Your work will directly influence our enterprise strategy and operations and impact tens of thousands of employees. As the Associate Director, People Analytics, you will be specifically responsible for the following:

Talent development and performance management:

  • Drive analytics to identify drivers of success to support processes and programs for employee and leadership development, including training, successful matching to projects, assessment tools and leadership development efforts.

  • Design and refine performance management systems to support, and as Kyndryl’s offerings increase in sophistication, the continued evolution of Kyndryl’s workforce.

Organizational development and employee engagement:

  • Evaluate organizational networks and interactions and identify opportunities to improve workplace productivity, culture, and employee satisfaction.

  • Develop and analyze employee engagement surveys and continuous listening systems to inform organizational strategies and ensure Kyndryl remains employer of choice within the industry

Research and insight generation:

  • Conduct research to support the development and validation of new Talent analytics and strategies; incorporate new advancements and best practices into your work.

  • Translate analytic results into actionable insights to inform technical and non-technical partners, from fellow data scientists to c-suite level leadership.

Mentorship and collaboration:

  • Manage team of 1-3 analysts; provide coaching and development support.

  • Collaborate with technical teammates, HR experts, business leaders and senior executives to understand business problems, problem solve solutions and communicate insights.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. You have a growth mindset; keen to drive your own personal and professional development, and to support others in theirs. You take your work seriously and prioritize customer impact. Most importantly, you understand that the most successful teams trust and enjoy each other and are naturally inclusive in how you work with others . To be successful in this role you will have the following experience and skills:

  • Master’s degree or higher in Psychometrics, Psychology, Statistics, or a related field.

  • 5+ years of experience and proven history of executing advanced analytics, including psychometric techniques like item response theory, Organizational Network Analysis/ ONA analytics leveraging skills graphs, as well as in deploying advanced analytics models into production.

  • An Industrial/Organization Psychologist with proven proficiency in statistical software and coding languages and experience with graph databases and analytics (e.g., SPSS, R, SAS, Python, Cypher)

  • Experience with Workday is a bonus.

  • Ability to work effectively both independently and as part of a group of truly delightful and dedicated humans.

  • Strong written and verbal communication skills, with the ability to engage with a diverse group of stakeholders to distill actionable analytics plans from complex business problems.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact’s Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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