At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

• The purpose of the role is to provide technical expertise to sales representatives, other sales functions and customers for Medtronic patient management ecosystem. Be an ecosystem champion and serve as a liaison for the sales organization while also applying consultative selling techniques, messaging and positioning of the Medtronic ecosystem platforms and services. Communicate developments in techniques and technologies, impact of education programs, competitive activities, and customer response back to the Business Unit in order to ensure full leverage of the Medtronic platform and services.
• Critical to the role is the development of long-term relationships with customers.

Liaising with the Account Managers (AM) and Regional Sales Manager (RSM) for account development.

A Day in the life:

• Provides technical expertise to sales representatives, other sales functions and customers.
• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.
• May provide follow-up support to company sales staff and customer personnel by providing technical support and information on specific applications.
• Provides sales personnel with technical data necessary for the demonstration of products.
• May make technical or scientific presentations at sales meetings and customer locations.
• Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and organizations.
• Acts as a liaison between sales personnel and technical staff.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Other duties as assigned.

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation – while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy: Entry-level individual contributor on a project or work team.

Works with close supervision.

Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities.

Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.

Makes minor changes in systems and processes to solve problems .

Communication and Influence: Communicates primarily with internal contacts within immediate group.

Contacts others to gather, confirm and convey information.

Leadership and Talent Management: N / A – job at this level is focused on self-development .

Required Knowledge and Experience: Requires broad theoretical job knowledge typically obtained through advanced education.

Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A), 0 years of experience required.

KNOWLEDGE/EDUCATION

• Bachelor’s degree

JOB EXPERIENCE 

• No minimum years of relevant experience, with a bachelor’s degree.

SKILLS/COMPETENCIES

• Accountable for results
• Passionate and driven
• Strong interpersonal and relationship building skills
• Leads and embraces changes that are customer responsive, and market driven
• Capacity to evolve in an ambiguous market dynamic
• Self-starter, working alone with minimum of supervision
• Business acumen
• Strong presentation skills
• Demonstrated ability to impart knowledge and train as required
• Excellent organization and communication skills
• Capacity to introduce in a very comprehensive way new concepts and approaches of

the Medtronic value proposition related to support, training, service and partnership

• Must have a valid driver’s license with no restrictions

DESIRED/PREFERRED QUALIFICATIONS 

KNOWLEDGE/EDUCATION

• Degree in Biology, Physiology, Engineering, Sciences, Nursing, Perfusion or Business
• Sales training program completion
• Negotiation skills training

JOB EXPERIENCE 

• Sales and clinical experience in a hospital environment

PHYSICAL JOB REQUIREMENTS

• Travel required for training, customer events, symposia and field activities
• On-call and travelling after hours may be required for customer presentation and/or

field related activities

• Minimum travel of 50-60% of any given work week
• The physical demands described within the Responsibilities section of this job

description are representative of those that must be met by an employee to successfully 

perform the essential functions of this job. Reasonable accommodations may be made 

to enable individuals with disabilities to perform the essential functions. For Office Roles: 

While performing the duties of this job, the employee is regularly required to be 

independently mobile. The employee is also required to interact with a computer and 

communicate with peers and co-workers.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here 

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