Assoc Dir, Admissions, Marketing/Recruit, MAM,GBS

14-Nov-2022

Management – Management Masters Programs

77762BR

University Job Title

Student Services Officer 4, Professional School

Bargaining Unit

None – Not included in the union (Yale Union Group)

Compensation Grade

Academic Administration

Compensation Grade Profile

Student Services Officer 4 (24)

Wage Ranges

Click here to see our Wage Ranges

Work Location

Central Campus

Worksite Address

165 Whitney Avenue
New Haven, CT 06511

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family

Administration, Student Services

Total # of hours to be worked:

37.5

Position Focus:

Develops and implements innovative admissions strategies and programs, especially as they relate to the marketing and recruitment process for the MAM and MMS-GBS applicants. Recruits, evaluates, and participates in the selection of candidates for admission to the Yale School of Management (Yale SOM). Works collaboratively with other SOM departments to ensure comprehensive and integrated delivery of the school’s mission. Reports to the Head of Admissions for Operations and Enrollment. Under the supervision of the Head of Admissions, manages overall admissions communications efforts, including event communications, drip marketing campaigns, and the admissions newsletter. Works closely and collaboratively with other constituents at Yale SOM, including the Communications department, to devise and implement these efforts. Together with the Assistant Dean and Head of Admissions, devises, develops, and implements recruitment strategies for the MAM & GBS programs. Incorporates the input of stakeholders in developing these strategies, and leverages relationships with alumni and others to meet program recruitment targets. Working closely with the Head of Admissions, develops recruitment and yield event strategies and executes online and in-person events for the program’s recruitment, admission, and yield. Partners with other SOM departments to create efficiencies across events and initiatives. Delivers public presentations designed to promote Yale to prospective students. Devises and implement innovative communications programs and strategies for the MAM and MMS-GBS Admissions Office. Compiles key admissions data, analyzes trends and outcomes, and recommends to the Head of Admissions new approaches and strategies. Identifies new opportunities to increase interest among prospective students. Under the guidance of the Head of Admissions, reviews and evaluates applications to the MAM and MMS-GBS programs and present candidates to the other members of the Admissions Committee. (All committee members are professional admissions staff.) Contributes informed opinions with regard to applicants’ final decisions. Interviews and provides guidance and counseling to prospective students. Represents Yale SOM by speaking at events and interacting with prospective applicants. With the support and guidance of the Head of Admissions, oversees collection, maintenance, and analysis of key admissions inputs and student and alumni outcomes to improve recruiting, selection and yielding of MAM & GBS students. Analyzes data and drives strategic actions to ensure targets are met. Designs and implement innovative projects based on the needs of the admissions office. Serves as day-to-day point of contact for Head of Admissions and other departments (CDO, AASL) and matters related to MAM & GBS admissions. Stays apprised of trends and competitive landscape for specialized master’s programs. Mentors colleagues on MAM & GBS programmatic needs. May be assigned to serve on key committees and to other projects or initiatives. Some travel required. May perform other duties assigned. The following Essential Duties are generic in nature; the information contained in this Position Focus are most relevant to this position.

Essential Duties

1. Develops a strategic plan to build a robust recruitment program that will take both selectivity and yield into account. 2. Coordinates all recruitment efforts internationally, nationally, and locally. 3. Implements marketing strategies to assist in building an applicant pool and in raising the yield percentage. The strategies should incorporate advertising through digital venues–including social networks–and partnerships with organizations like the Alumni Association, but be open to new and creative venues. 4. Oversees all admissions processes including admission applications, the admissions decision-making process, correspondence, special events, and decision notification. 5. Oversees financial aid application and award procedures, including making a special effort to reduce student indebtedness through appropriate financial counseling. 6. Develops special strategies to increase diversity among students in all three degree programs. 7. Develops and leads international recruiting strategies and events. Collaborates with the University Offices and other units to create a sustainable international recruiting network. 8. Supervises and develops the staff. 9. Cultivates ways to partner with other individuals or units to increase the efficiency and effectiveness. 10. Develops and manages the annual budget. 11. Represents the Office at the Dean’s Leadership Committee, providing advice and suggestions for the advancement of the School as a whole. 12. Develops a series of metrics to measure the effectiveness of the Office and maintains all relevant data for the evaluation of the Office. 13. Represents the School at University and national meetings dealing with admissions or financial aid. 14. Works collaboratively with other units in the School and University. 15. May perform other duties assigned.

Required Education and Experience

Bachelor’s degree and five years of related work experience in admissions, registrar, placement, financial aid or student counseling or an equivalent combination of education and experience.

Required Skill/Ability 1:

Ability to initiate programmatic and individual activities while functioning in a team setting. Ability to handle multiple tasks and projects simultaneously.

Required Skill/Ability 2:

Strong analytical and technical skills, including ability to work with advanced MS Office, complex databases, and spreadsheets.

Required Skill/Ability 3:

Exceptional oral and written communication skills required to interact effectively with a range of internal and external constituencies.

Required Skill/Ability 4:

Strong organizational and supervisory skills. Superior interpersonal skills.

Required Skill/Ability 5:

Commitment to an inclusive workplace.

Preferred Education, Experience and Skills:

Four years of experience in higher education or a field consistent with career paths of management student. Global orientation; experience working across countries and regions, and fluency in more than one language.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303

100 Wall Street, New Haven CT 06511

203-432-0849

equity@yale.edu

Note

Yale University is a tobacco-free campus