Assistant Registrar, Systems Specialist

Apply now Job no:501805
Work type:Exempt Staff Full-time
Location:Bethlehem
Categories:Information Technology

Responsible for managing and configuring the Student Information System (SIS) within the Registrar/Registration & Academic Services (RAS) Office. The Assistant Registrar, Systems Specialist is fully responsible for writing and providing data reports for individuals across the University by utilizing Oracle SQL and University reporting tools while adhering to established University and FERPA guidelines. This position collaborates and works closely with University constituents and third parties to accomplish daily work. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community .

1. Oversee and manage the Student Module of the University’s ERP, Ellucian Banner and associated systems to ensure efficiency and accuracy
*Coordinate and ensure all software releases are tested and installed into production in a timely manner
*Provide training and assistance to Banner users for new features and modifications as a result of an upgrade
*Continuously refresh users on proper technical operating procedures
*Analyze and make recommendations to improve existing processes
*Participate in design, testing and troubleshooting of new systems, upgrades and enhancements
*Investigate and resolve problems that occur, interacting with users, programmers and Ellucian to resolve issues
*Comply with applicable University, federal and state guidelines for data submissions
*Generate data discrepancy and exception reports to ensure processing is in compliance with University, state and federal guidelines
*Monitor and administer security for constituent use of Banner system
*Maintain the self service component of Banner

2. Develop reports used within Registration and Academic Services and across the University utilizing Evisions Argos Reporting tool
*Coordinate and work with technology staff to create and maintain efficient reporting tools
*Consult with University staff and faculty to determine their reporting needs
*Comply with FERPA guidelines when generating data
*Ensure accurate data is maintained with Student Banner and reporting tools
*Evaluate and assist with conversion of current processes and existing reports to Argos reporting tool, including writing and maintaining sql script
*Assist the Technology and Training Assistant with any necessary training that is required

3. Provide operational support for the software within Registration and Academic Services
*Support any issues with software vendors:  Currently these systems include CollegeSource Degree Audit and Academic Planner, Degree Works Degree Audit and Planner, Leepfrog Catalog and Curriculum, National Student Clearinghouse Electronic Transcripts, Evisions Argos Reporting, Paradigm Diplomas, CollegeNet Series25 and Schedule Expert Final Exam Scheduler; software systems undergo periodic evaluation to determine whether current and future needs are met

*Coordinate upgrades for the software and provide any necessary training
*Act as liaison with Library and Technology Services on the technology needs of the software

4. Oversees the reporting of enrollment data to the National Student Clearinghouse and facilitates the resolution of related system and data discrepancies, as well as difficulties experienced by students
*Upload early, initial and monthly enrollment files; correct any issues
*Upload degree verification files; correct any issues
*Resolve any issues students have with obtaining their degree verifications
*Coordinate and ensure all software updates are completed

Grade: 10-40

Position Number: S87280

Special Considerations

The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor 

Qualifications

Bachelor’s Degree or the equivalent combination of education and experience

Five to eight years related work experience 

Experience in a higher education environment with functional knowledge of Banner preferred

Relational database (Oracle, MS Access, SQL Server, MySQL, PostgreSQL) experience preferred

Strong analytical and problem solving abilities

Strong interpersonal skills; ability to create successful working relationships with a variety of team members and stakeholders

Excellent communication and interpersonal skills

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position

All Lehigh faculty and staff are required to be fully vaccinated and receive a booster shot six months after their second vaccine; unless they receive an approved medical or religious exemption from the requirement.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.

Advertised:October 11, 2022 Eastern Daylight Time
Applications close:Open until filled