Assistant Manager, Game Operations

Job Posting Title:

Assistant Manager, Game Operations

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Hiring Department:

Intercollegiate Athletics

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Oct 16, 2022

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

Extensive hours during peak seasons. Additional hours will be required to include early mornings, evenings, weekends, and holidays. 

Purpose

To assist in the management, coordination and execution of the Athletic Department’s Game Operations and administrative support for assigned sports programs as well as assist the Special Events team.

Responsibilities

• Serve as the primary game operations contact for assigned sports programs, ensuring all game operations and related facility logistics are effectively scheduled, coordinated, managed and operated within the allocated budgets.
• Assist with event staffing, including staffing policies, training, and ensuring best practices are executed regarding game operations, to ensure adequate support at Athletics Department sports competitions and events, including, but not limited to, all sports programs, University Interscholastic League (UIL) High School Championship competitions.
• Assist Game Operations and Special Events teams with various game operations and internal and external events held within the Athletics Department. Support the coordination, scheduling, set-up and takedown of Athletics Department game operations and special events as assigned.
• Assist with the coordination and distribution of all aspects and logistics of home and visiting teams; fans, guests and dignitaries for assigned sports programs.
• Maintain effective and positive working relationships with the following but not limited to AD Office, Facilities, AV/IT, Business Office, HR, External Affairs (i.e., ticket sales/operations, marketing, fan engagement, concessions/catering, media relations, spirit squads/mascot, creative, Fanatics, Learfield, etc.), Sports Admin, and Sports Med teams to effectively implement game operations procedures and produce quality execution of all programming.
• Closely collaborate with the Fan Services & Game Operations Coordinator and the External Affairs teams to ensure the Texas Fan-first philosophy is prioritized and effectively implemented on a consistent basis. 
• Assist in the coordination and execution of assigned sport programs, special events, including but limited to, Football, Texas Relays, Red River Showdown and Conference, NCAA, UIL championship games and events.
• Assist in the coordination of the administration of payroll for various event staff and sports as assigned, including UIL High School Championships and other game operations employees as assigned.
• Actively participate and assist in coordinating regular and ongoing game operation meetings with assigned sports and stakeholder to ensure effective communication and execution of responsibilities across all employees and stakeholders.
• Identify and recommend policies and procedures (i.e., game operation manuals, etc.) for improved efficiencies and outcomes in all areas related to the effective execution of game operations. 
• Assist with the coordination and distribution of game day credentials in accordance with Texas Athletics policies and procedures.
• Assist with ensuring a safe, secure and enjoyable environment for all sports programs and events by adhering to the safety, security and emergency management protocols as relates to each Athletic Department venues. 
• Consistently exemplify the core values (Diversity, Integrity, Accountability, Loyalty, Excellence, Creativity, Teamwork) and quality standards (Safety, Texas Hospitality, Teamwork, Efficiency) of Texas Athletics. Always act ethically. Proactively seek guidance when unsure or unclear of a law, rule or policy applicable to you or your department/sport program. Actively participate in assigned education and training programs. Comply with all laws, policies, rules and regulations set forth by the Board of Regents of The University of Texas System, The University of Texas at Austin, NCAA, Big 12, or other governing body, including state and federal laws. Annually obtain prior written approval and report all outside activities and outside income. Report knowledge of, or reasonable cause to believe, violation(s) of state or federal laws, policies, rules, or regulations of the University, Big 12 Conference, or NCAA to IA ARMCS or IA HR. Fully cooperate with any investigation by providing complete and accurate information when requested to do so by Texas Athletics and/or the NCAA and do not influence others in any way during an investigation. In compliance with Title IX of the Education Amendments of 1972 and Texas Education Code Sec. 51.252, this position may be a Non-Confidential Employee as defined by University policies on Sex Discrimination, Sexual Harassment, Sexual Assault, Interpersonal Violence and Stalking.  As a Non-Confidential Employee, individuals employed in this position will report incidents of such prohibited conduct to the University’s Title IX Coordinator or Deputy Title IX Coordinator as required by applicable law or University policy. An employee who does not report an incident or who makes a false report is subject to termination and may be charged with a criminal offense (Class A or Class B misdemeanor). For more information about employee responsibilities under Title IX, including information about confidential employee reporting exceptions, please visit the Title IX website at http://titleix.utexas.edu .

Required Qualifications

Bachelor’s degree in a related field. Three years of experience of responsible level experience in program administration or program coordination. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Five years of responsible level experience in program administration or program coordination. Experience setting up, breaking down, working, planning and coordinating events.

Driving Required

This job requires a class “C” operator’s driver’s license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident.

Salary Range

$50,000 + depending on qualifications

Working Conditions

• May work in all weather conditions

• May work in extreme temperatures

• May work around standard office conditions

• May work around electrical and mechanical hazards

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Climbing of stairs

• Climbing of ladders

• Lifting and moving

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the 2021 report here or obtain a copy at University Compliance Services, 1616 Guadalupe, Suite UTA 2.206, Austin, TX 78701.