Assistant Director, Reservations and Conferences

• Oversee University-wide scheduling program for events, meetings, and rehearsals, programs and conferences. that take place throughout the campus.
• Liaison between the University community, outside clients and various departments for managing all events in the programmatic arts locations on campus including but not limited to the Center for the Arts (CFA) spaces.
• Support clients with event planning including all logistics (Audio/Visual (A/V), catering, set-ups), with a special expertise on events/programs in the CFA spaces.
• Interpret and implement space requests submitted through Event Management System (EMS) and coordinate with individual venue managers for event authorization and event needs.
• Collaborate with departments and event sponsors to determine and provide event needs and ensure that all services are included in the EMS reservation.
• Act as liaison between the client and the individual space coordinator to ensure event needs are scheduled in EMS.
• Provide first point of contact for all student thesis inquiries, respond to requests for information, organize and facilitate meetings with students to explain event advancement process and vet all student event requests. Refer to WesNest as necessary and/or schedule if related to academic use.
• Support University wide events including Reunion/Commencement, Orientation., WesFest, and Board of Trustee meetings, and others.

Administration:

• Maintain department website.
• Provide ad-hoc technical support for users of the EMS suite.
• Communicate policies and procedures to all patrons and ensure compliance.
• Conduct research and benchmarking as necessary.
• Generate and interpret reports.
• Utilize diagramming software to create event diagrams.
• Assist in budget projections, analysis and reporting for revenue and expense accounts.

Other duties as assigned.