Assistant Director of Outreach & Community Engagement

University of South Florida

Dept Number/Name: 0-0415-000 / Counseling Center
College Division: Student Success
Salary Plan: Administrative
Job Code/Title: 9531 / Assistant Director
Hiring Salary Range: $85,000 – $95,000 annually
Position Number: 00003017


The Student Success division at the University of South Florida, is comprised of 60 departments, providing students with academic support, engagement opportunities, health & wellness services and enhancement of the educational experience. The Counseling Center is a critical component of Student Success at the University of South Florida, located in beautiful Tampa Bay on Florida’s spectacular west coast. The Counseling Center strives to support the mental health and well-being of the 44,000 enrolled graduate and undergraduate students at the USF Tampa campus. Through the provision of high quality clinical services and evidenced-based practice, innovative outreach, consultation, and education, the Counseling Center is recognized and valued for its contribution to the success of an exceptionally diverse student body. The Counseling Center, with a dedicated, energetic, and motivated team of 30 multidisciplinary professionals including licensed psychologists, licensed mental health counselors, licensed clinical social workers, licensed marriage and family therapists, and administrative support personnel is accredited by IACS and has an APA-accredited doctoral internship and APPIC affiliated post-doctoral fellowships. The Counseling Center is committed to a team approach to client care across all staff. With a thriving and growing group therapy program, interdisciplinary training programs, and ongoing consultation opportunities, the Counseling Center is seeking individuals with a commitment to excellence, a strong multicultural orientation, and who would enhance the diversity and resources of our staff.
This position assists with the development, oversight, and management of outreach, prevention, and community engagement services of the Counseling Center in association with the Director and other administrative team members. This position ensures that outreach and prevention services are provided in response to requests, oversees liaison consultation relationships with strategic campus partners, and ensures that all Counseling Center services meet the needs of diverse, underrepresented, and marginalized students. This position also works to ensure that Counseling Center services are provided with cultural responsiveness and cultural humility. Considered essential staff, this position is expected to assist with the development of Center policy and programs, supervise clinical staff and graduate trainees, and represents the Center to the USF community and at local, state and national professional forums.
Outreach and Prevention Services Administration: assists with the development and maintenance of primary prevention and community engagement to ensure adherence to best practices, applicable state and federal statutes, Student Success risk management policies, and professional codes of ethics. Coordinates the Center’s outreach and consultation programs, including the promotion of primary prevention activities and increasing engagement with diverse, underrepresented, and marginalized students.
Provides counseling and psychotherapy to individuals, couples, and groups presenting with a range of psychological concerns. Assesses presenting concerns through the center’s triage process. Provides crisis intervention at primary, secondary, and tertiary levels, including involuntary hospitalization, USF community consultation, and post-traumatic debriefing. Utilizes assessment data as needed for clinical or educational purposes.
Provides training in Counseling Center training programs consistent with credentials and experience. In coordination with other leadership team members, provides supervision to clinical staff and trainees, including individual administrative supervision, overseeing clinical team meetings, and performing annual evaluations. Works in coordination with other leadership team members to ensure all staff are properly trained.
Coordinates strategies to ensure culturally responsive services: Ensures that Counseling Center services are provided to underrepresented and marginalized students. Promotes culturally responsive practice among Counseling Center providers. Provides leadership in the enhancement of multicultural clinical practice.
Serves on the Counseling Center leadership team along with the Director, Associate Director of Clinical Services, Associate Director for Training, and Assistant Director(s). Participates in Student Success leadership activities. Actively participates in professional associations and organizations according to degree, license, and role to remain current with innovations in provision of clinical services to university students. Performs other duties as assigned.
This position requires a Bachelor’s degree from a regionally accredited institution with a minimum of four years related exempt experience, including two years of supervisory experience.
A master’s degree in social work, mental health counseling, marriage and family therapy or closely related field appropriate to program content is required. Candidate must be licensed in Florida (as a psychologist, social worker, mental health counselor, or marriage and family therapist) within six months of employment. Candidates must have at least two years of experience providing outpatient mental health services to an adult population. Case management experience will not satisfy this requirement. Two years post-degree experience in a university/college counseling center setting. Experience supervising graduate level trainees or early career mental health professionals. Experience in collegiate mental health with working knowledge of college and university systems, and college students’ unique challenges and trends. Prior administrative experience, such as coordination of outreach, prevention, consultation, training, or clinical programs in psychology, mental health counseling, and/or social work. Experience with promoting culturally responsive care and multicultural clinical practice.
Exceptional public speaking skills and knowledge of primary prevention strategies. Knowledge of models for increasing diverse student engagement with primary prevention and clinical services. Supervising clinical staff and graduate trainees. Knowledge of collegiate mental health program operations.

Information for Applicants 

This position is subject to a Level 1 criminal background check.

Job Opening Number: 35618

Posting Date:  11/08/2023

Posting End Date: 12/08/2023

How To Apply 

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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email [email protected] .

Equal Employment Opportunity 

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University’s Title IX Coordinator.

USF’s Equal Opportunity Affirmative Action Statement .

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location 

Campus map and location overview: USF – Tampa Campus

About USF 

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report’s national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state’s 12 public universities. USF is a member of the American Athletic Conference.

Working at USF 

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .

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