Assistant Director of Graduate Financial Aid


Position Details
Position Information

Position Type Professional Staff
Faculty Track
Position Title Assistant Director of Graduate Financial Aid
Employment Status Full Time
Months 12
Campus Portland, ME
Description Assistant Director of Graduate/Professional Financial Aid Operations will manage, lead and provide hands-on direction to the team responsible for administering all graduate and professional financial aid program/funds from all sources including University, private scholarships, federal Title IV and other funds, state grants and various loan funds.
This position will report to the Assistant Vice President of Student Financial Services. A successful candidate must have a strong record of managing financial aid management and will possess a comprehensive knowledge of federal, state and University financial aid policies, procedures, and regulations.
They must demonstrate highly developed skills in complex financial analysis, monitoring, reporting and control, as well as superior management skills needed to maximize organizational resources and improve the customer experience; review, update, and document policies, procedures, and practices for the financial aid application, awarding, and packaging.
Responsibilities
  • Administer, coordinate, monitor, and evaluate the various functions and services of the financial aid operations, including policies, procedures and methods. Under the direction of the Assistant Vice President of Student Financial Services, develop and modify policies and procedures in accordance with changing institutional resources and federal regulations.
  • Supervise professional financial aid staff members. Plan and conduct training programs for direct financial aid staff. Coordinate activities, assign and review work, assist with compliance and/or difficult unusual tasks, resolve financial aid eligibility problems. Evaluate job performance of staff.
  • Oversee/carry out the packaging of individual financial aid awards for: review applications, determine eligibility, verify accuracy of data, compute need, and authorize disbursement of funds. Monitor and adjust awards as necessary to ensure compliance including R2T4, SAP, verification, SAR C-codes.
  • Interpret and help develop policies concerning special circumstances pertaining to graduate/professional students appeals for additional aid. Annually develop COA (cost of attendance) standards based on analysis of regional costs and actual direct University costs.
  • Coordinate, manage and perform all COD/DOE transactions for Pell, Direct Loans, Plus, and Teach Grant programs. Verifying that all funds are received and resolving any rejects as they occur.
  • Reconcile Direct Loan Programs on monthly basis to ensure University is in full compliance. Manage reconciliation of financial aid funds, University, federal and state that relate to financial graduate and professional aid programs.
  • Keep abreast of all relevant government regulations governing financial aid. Incorporate same into University policies, procedures and guidelines.
  • Represents the Student Financial Services in internal meetings with other departments as well as University in meetings with external organizations and individuals as appropriate.
  • Coordinate the loan default prevention programs for graduate/professional students encouraging borrowers to understand responsibilities and rights during entrance and exit interviews.
  • Prepare a variety of administrative/management reports as needed and defined to better understand market position and customer experience and financial wellness.
  • Performs other related duties as assigned.
Qualifications Bachelor’s degree, plus 5 years related experience, 4 of which are in a financial aid office with supervisory capacity; experience with the administration of federal student financial aid programs; and working knowledge of automated financial aid delivery systems, COD, (SCT Banner preferred). Willingness to actively participate in expanding SFS data analytics capacity. Demonstrated interpersonal, communication, organizational and analytical skills are essential. Excellent written and verbal communication skills required. Strong interpersonal and collaborative skills are vital.
  • Broad-based technical knowledge of financial aid funding mechanisms, regulations, needs analysis methods, and aid packaging techniques.
  • Good planning, organizational, administrative, and supervisory skills.
  • Good writing, math, analytical, and problem-solving skills.
  • General knowledge of accounting principles and methods, and data processing systems, with some systems development experience desirable.
  • Good counseling/advising skills.
  • Ability to deal effectively with students, parents, and administrators, as well as funding agencies and various outside organizations, including public speaking skills.
EEO Statement Summary Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits and will not tolerate discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors will not be permitted to have an adverse influence upon decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE) In order to protect the health and safety of the UNE community, UNE requires all students enrolled in classes on our campuses and all on-campus employees to be fully vaccinated for COVID-19 prior to the start of employment. Additionally, boosters will be required for fully vaccinated individuals per the recommendation of the CDC. The University allows for religious and medical exemptions to the policy. If you believe you are eligible for a medical or religious exemption to the vaccine policy you may seek the exemption through Human Resources after receiving this conditional offer of employment. Please note that no person to whom the policy applies will be finally employed or permitted to work if they are not fully vaccinated unless they request an exemption and are granted one.

Posting Detail Information

Posting Number 20161435P
Open Date
Close Date
Open Until Filled Yes

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