Assistant Director of Admissions School of Undergraduate Studies

Chestnut Hill College


Requirements: 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to develop communication plans for events and for targeted student populations – required
  • Public Speaking: ability to speak in front of large crowds both in-person and virtually
  • Excellent oral and written communication skills
  • Outstanding organizational skills
  • Working knowledge of Slate preferred
  • Ability to meet deadlines and handle confidential information
  • Possess a valid driver’s license and car insurance or the ability to demonstrate the capacity to meet the transportation needs for the position.
  • Time Management skills to be able to meet recruitment targets and deadlines while performing duties off campus (traveling to recruitment events).
  • Interpersonal skills: ability to interact with diverse groups in a positive and professional manner in order to build strong relationships with prospective families, colleagues, and stakeholders.
  • Sales skills: ability to effectively sell the value of the institution in the midst of higher education difficulties.
  • Problem-solving skills: ability to think critically, creatively, and strategically to find solutions to common occurrences.
  • Resilience: ability to handle rejection and setbacks to remain persistent in pursuit of enrollment goals.
  • Punctuality

REQUIRED/PREFERRED QUALIFICATIONS

  • Bachelor’s degree from a recognized college/university – required
  • Prior experience handling an array of customer service duties – required
  • 2-5 of progressive admissions experience – required
  • Ability to work in-office M-F from 9AM-5PM – required

Weekend and evening availability required

  • Master’s degree – preferred
  • Knowledge about Financial Aid – preferred
  • Ability to stand for consecutive hours and lift up to 35 pounds – required

Responsibilities: 

  • Manage all activities related to prospective students, applicants, school districts, and colleges from a specific territory/population
  • Attend regional and national college fairs (virtual where applicable) Report on recruitment initiatives, including tracking of inquiries, applications, follow-up contacts, campus visits, etc. that allow for the analysis of strategies
  • Capable of undertaking complex admissions responsibilities with minimal direction
  • Ensure Admissions-related information is up to date on the website and print material
  • Coordinate virtual visits and virtual recruitment programs
  • Serve as primary or supporting leadership role to the Director of Admissions for a project or strategic initiative that supports new student recruitment and enrollment
  • Demonstrating project management skills, collaborating within teams, leveraging technology and virtual tools, and prioritizing individual duties in relation to achieving the goals of the college.
  • Conduct engagement via telephone, email, written, and personal contact with prospective students, families, and school personnel in a timely manner
  • Conduct interviews and information sessions for all populations, and when appropriate, tours of campus
  • Promptly respond to phone calls, emails, and inquiries
  • Manage application flow.  Evaluate admissions applications and make admissions decisions or recommendations in a timely fashion. 
  • Work closely with financial aid and other offices on campus to provide information students need to convert acceptances to enrollments
  • Extensive travel required for in-person recruitment to targeted schools, colleges, and events in assigned regions to provide presentations to students and parents
  • Frequent evenings and weekends required
  • Coordinate special projects as assigned and/or serve on committees as needed
  • Other duties as assigned

Contact Information: 

In accordance with updated guidance from the Philadelphia Department of Public Health, Chestnut Hill College has dropped its vaccine mandate effective for the Fall 2023 semester.  However, the College and the CDC both strongly encourage full COVID vaccination and boosters, including the bivalent booster, for eligible members of our community. 

Interested candidates should send a cover letter, and resume to [email protected] .  No phone calls, please.

Chestnut Hill College is an employer committed to a culture of diversity, equity, and inclusion as a core value.  To foster an inclusive community and support our diverse student body, we embrace equal access and welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education.  We are committed to increasing the diversity of the college community and the curriculum. 

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