Applications Administrator & Analyst

October 11, 2023

Dalhousie University


Position Details
Position Information

Position Title Applications Administrator & Analyst
Department/Unit Financial Services
Location Halifax, Nova Scotia, Canada
Posting Number S393-23
Employee Group DPMG
Position Type Regular, On-Going
Duration of Contract (if applicable)
Employment Type Full Time
Full-time Equivalency (FTE) 1.0
Salary $58,103 – $77,730 per annum
Classification ADM-05
Provisional Statement This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.
About Dalhousie University Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary Financial Systems & Processes is a unit of Financial Services. This unit provides end-user support to Financial Services (including Procurement, Printing Services, Investments, and Student Accounts), along with ensuring the integrity of the financial data, developing, and running reports for Financial Services staff, implementing IT functionality that affects Financial Services and campus and involved in process improvement projects using various software tools (Cognos, SharePoint, etc.). The Applications Administrator and Analyst will be responsible for managing key applications or platforms as assigned by the department and supporting the underlying business processes by engaging with a variety of stakeholders both internal and external to Financial Services.
Key Responsibilities
  • Responsible for configuring and maintaining the module, application, or platform in the desired state, making modifications to application parameters, settings, workflows, interfaces, as required.
  • Works with the Enterprise Application Services group within ITS to troubleshoot issues related to the assigned module, application, or platform.
  • Responsible for planning and executing upgrades and patches to the module, application, or platform.
  • Provides business analysis services as required by the department. This could be related to the module, application, or platform that the incumbent is responsible for or in any other area within Financial Services. Liaises with other members of the Financial Systems and Processes team to implement solutions.
  • Prepares project related documentation such as a business case, functional requirements, detailed test plans, presentations, process and/or data models, data analysis.
  • Ensures training is provided to end users and creates documentation to support users with the module, application, or platform.
Note The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
  • Undergraduate degree in computer science/information systems, with three to five years’ experience in a financial services environment covering both operational and IT support duties (or an equivalent combination of training and experience).
  • Strong customer focus; service-oriented attitude.
  • Proficiency in Microsoft Office (Word, Excel, Visio, etc.).
  • Excellent oral and written communication skills; time management, multi-tasking and organizational skills.
  • Ability to demonstrate practical troubleshooting, problem solving skills and prioritize tasks.
  • Self-motivated with the ability to work quickly and independently with minimal supervision.
Assets
  • Experience working with the following software would be considered an asset: Reporting tools, such as Cognos, SharePoint, Banner and Application Xtender, Microsoft Office 365, Microsoft Teams and Microsoft Access.
  • Experience in quality assurance testing of software.
  • Familiarity with accounting or finance.
Job Competencies The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:
– Respect & Inclusion
– Adaptability
– Knowledge & Thinking Skills
– Communication
– Service
Additional Information Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity .

Posting Detail Information

Number of Vacancies 1
Open Date 10/10/2023
Close Date 10/23/2023
Open Until Filled No
Special Instructions to Applicant
Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/14863

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