Application Analyst

About the Opportunity

The Division of Information Technology is currently seeking a talented individual to fill the role of Application Analyst. The Application Analyst will participate in the delivery and administration of Enterprise Applications and Systems that meet the academic and administrative needs of the University.

The Application Analyst:

· Is responsible for the installation, configuration and administration of new and existing applications and systems that the department supports.

· Is responsible for researching, monitoring and documenting the functions and features of applications/systems.

· Administers and maintains applications/systems tiers, including web tiers, application tiers, and database tiers.

· Provide technical support in the identification, analysis, and resolution of problems.

· Builds and maintains pre-production environments in support of development and release management methodologies.

· Possesses working knowledge of networking and operating systems.

· Provides input and recommendations for system and capacity planning, process improvements, downtime and disaster recovery remediation.

The key challenge of this position is to ensure that the technologies and services deployed by the department are properly maintained, sufficiently available, and kept current with vendor standards and emerging best practices. To ensure that essential services are provided to the university community, the employee will be required to work outside their regular working hours as needed.

At Team ITS, your success matters as much as the mission. Learn more about our flexible, highly dynamic, and values-first culture at careers.its.northeastern.edu .

This position is eligible for remote work.

QUALIFICATIONS

Minimum of Bachelors degree in a related field, preferably with continuing studies and course work.

· At least 3 years of experience in the administration, installation, and configuration of enterprise applications/systems.

· UNIX, Linux, and/or Windows administration experience a plus.

· Excellent interpersonal and communication (written and verbal) skills required.

· Experience in the administration, installation, and configuration of web and application server technology a plus, preferable in any of the following products: Apache/Tomcat, IBM (HTTP Server/WebShere Application Server), Oracle (HTTP Server/Web Logic Server, Microsoft IIS.

· Strong SQL database skills required.

· Ellucian Banner experience a plus.

· Demonstrated continued professional growth and development.

KEY RESPONSIBILITIES
 

Under general direction from management, support project initiatives undertaken by the department. Examples include system and capacity planning, installation and configuration of applications/systems, and provide input into the establishment of policies, processes and procedures for applications/systems.

Research, evaluate, and document the functions and features of new and existing applications/systems.

Coordinate, communicate, and test the rollout of upgrades for assigned applications/systems.

Establish and support development, test and production environments as needed.

Implement and support disaster recovery procedures for development, test and production environments.

Perform administration tasks for the various applications/systems the departments had deployed including but not limited to system monitoring, account management, application deployment, message monitoring, replication,

scripting and automation of maintenance tasks, data integrations, etc.

Document operational procedures related to these tasks.

Provide support (depending on the applications/systems) to

department customers.

Provide accurate and effective documentation on reported

issues and problems.

Maintain SSL trust and keyfiles for assigned applications/systems.

With support from management, enhance knowledge of the

applications/systems the department supports. Keep up to date

on emerging technology trends and solutions. This can be

accomplished via formal education(training, conferences,

seminars, etc), as well as knowledge gained from technical

publications, magazines, peers, etc.

Position Type

Information Technology

Additional Information

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity .