Alumni Engagement Officer, Advancement and Community Engagement

• Alumni & Community Engagement

• HEW Level 6

• Full time, Continuing position

• Closing date: Monday 14th November 2022 at 11:00pm AEST

• UQ Careers: R-18424

About This Opportunity  

The Alumni Engagement Officer is a key staff member in the Central Advancement team and is responsible for planning and delivering a comprehensive outreach and engagement program that involves a range of targeted events, communications, and marketing initiatives, which vary in size and complexity.

Working as a valued member of a proactive and multidisciplinary team, the position will be a first point of contact for internal and external stakeholders in all
matters relating to alumni engagement and will strategically engage with stakeholders to provide tangible benefits to alumni and other key stakeholders,
including students, academic and professional staff.

Key responsibilities include:  
 

Engagement Initiatives

• Co-ordinate high impact and sustainable alumni engagement initiatives designed to engage with UQ’s 300,000 alumni.

• Manage senior relationships with a diverse range of internal executives and external constituents.

• Liaise with external suppliers to negotiate the best outcome for all aspects of the event.

• Prepare all event briefing material, such as event proposals, running sheets, briefing notes and guest lists.

• Develop systems to track, evaluate and improve engagement initiatives.

• Collaborate with the Annual Giving team and Faculties to develop giving and fundraising initiatives as a part of programming that supports and develops the donor base.

Communications

• Ensure that event and program messaging and branding aligns with the strategic goals of Advancement and the university.

• Ensure promotion of engagement initiatives through all relevant channels, e.g., websites, print and email invitations, newsletters, staff news, external websites, social media etc.

General

• Provide support for other areas of work within the Advancement team during times of peak activity if required.

• Ensure that the central team presents a relevant, consistent and integrated message and brand to external and internal stakeholders.

• Maintain regular contact with the staff in faculties and institutes in relation to alumni engagement initiatives.

• Prepare a comprehensive budget and report for each initiative.

Travel and Out of Hours Work

• Some event-related travel may be required from time to time.

• The Alumni Engagement Officer will be required to work after hours from time to time and may be required to work on weekends.

Other
 

Ensure you are aware of and comply with legislation and University policy relevant to the duties undertaken, including but not exclusive to:

• The University’s Code of Conduct .

• Requirements of the Queensland occupational health and safety (OH&S) legislation and related OH&S responsibilities and procedures developed by the University or Institute/School.

• The adoption of sustainable practices in all work activities and compliance with associated legislation and related University sustainability responsibilities and procedures .

• Requirements of the Education Services  for Overseas Students Act 2000, the National Code 2007 and associated legislation, and related responsibilities and procedures developed by the University.
    

About You

• A tertiary qualification with subsequent relevant experience, or extensive work experience/specialist expertise in community engagement, events management and/or communications. Experience in a tertiary environment is highly desirable.

• Highly effective organisational and planning skills including excellent attention to detail and accuracy, the ability to use initiative, prioritise own workload, solve problems and meet strict deadlines.

• A sound understanding of basic fundraising and alumni relations principles, and appreciation of the role that engagement and stewardship of donors and volunteers has within fundraising strategies.

• An understanding of marketing and communications principles as well as an appreciation for sound policies around accurate data evaluation, tracking, and accuracy.

• Demonstrated ability to manage high quality events and activities within designated budgets. Experience in events management is essential.

• Demonstrated experience working successfully with a range of stakeholders from a variety of cultural backgrounds in a service delivery environment. Experience in alumni relations will be highly regarded.

• Proficiency in the use of a wide range of computer applications. Knowledge and use of databases or CRM systems. Experience using the Raiser’s Edge database would be an advantage.

• Knowledge of the preparation and monitoring of budgets and processing financial transactions in a large to medium sized organisation, or the demonstrated ability to rapidly acquire such knowledge.

• Must have a positive attitude and display emotional intelligence and maturity: commitment to contributing to a supportive, friendly and dynamic team environment, as well as encouraging and demonstrating collaboration to achieve results.

• Outstanding interpersonal skills, including the ability to communicate effectively, build relationships, handle sensitive information with sound judgment, and effectively communicate and negotiate with internal and external stakeholders at all levels.

• A flexible approach and ability to adapt to changing circumstances.

What We Can Offer 

This is a full-time, continuing position at HEW Level 6.

The full-time equivalent base salary will be in the range $82,399.95 – $88,503.79 plus super of up to 17%. The total FTE package will be in the range $96,407.94 – $103,549.43 per annum. 

For further information about UQ’s benefits, please visit Why Work at UQ and review The University of Queensland’s Enterprise Bargaining Agreement 2018 – 2021 . 

Questions? 

To discuss this role please contact Emma Dawson, International Alumni Engagement Manager at emma.dawson@uq.edu.au .

For application queries, please contact recruitment@uq.edu.au stating the job reference number in the subject line. 
 

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section  

• Resume 

Please note that you will be asked to add all documents into the one upload box during the application form.

About The Selection Process    

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline or will not be accepted. 

Other Information 

Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment. 

Background Checks:  All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.  

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au . 

If you are a current employee of the University, or hold an unpaid or affiliate appointment with the University, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.