Alumni Center Student Receptionist & Facilities Monitor

THIS POSITION IS OPEN TO UCONN STUDENTS ONLY

General Description Purpose

The Alumni Center Student Receptionist & Facilities Monitor is responsible for front desk coverage, general administrative support for the Department, facility event assistance and other work as assigned. They will attend to visitors and deal with inquiries on the phone and face to face. They also supply information regarding the organization to the general public, students, clients and customers.

Main Job Tasks and Responsibilities

• Answer phone calls in a timely manner and provide accurate information to callers. Callers must be addressed with a friendly, professional, customer-first attitude at all times.
• Greet and direct visitors and event attendees. Record names of every visitor. Log visitor plates into UConn parking data base.
• Interact with guests in a professional manner and provide general information about Alumni Relations and the University.
• Complete UConn Foundation Database (FELIX) and Microsoft Word Mail Merge training.
• Assist callers with event registrations.
• Look up or confirm information in FELIX regarding events and constituents.
• Assist with the Museum DVD/Blu Ray player when needed.
• Complete projects by the assigned deadline.
• Responsible for monitoring events to ensure all rules and regulations are adhered to. Monitor overall security of the Alumni Center.
• Perform set-up needs prior to and following events taking place at the Alumni Center.
• Occasionally perform simple custodial tasks throughout the building as needed, including maintaining a neat and tidy front desk/lobby area.
• Occasionally perform simple maintenance tasks throughout building, as needed, including unclogging toilets, cleaning up spills and other tasks that need to be dealt with in a timely fashion.
• Ability to answer various questions related to hosting events and/or renting the Alumni Center. To include providing facility tours.
• Adhere to the policies and procedures outlined during orientation.
• Miscellaneous duties as assigned.