Advancement Records Analyst

This competition is restricted to internal applicants of the University of Alberta. Please indicate your internal status using the “Advertisement” drop down menu when applying.

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .

Location – Enterprise Square, Edmonton.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Department summary

Ideas. Talent. Purpose.

At the University of Alberta, we begin with people – people with ideas, talent, and purpose.

Every generation is called upon to build a university poised to tackle the challenges of today and tomorrow. We meet those challenges grounded by our roots — yet spurred forward by our profound responsibility to seek truth, solve problems and shape a future unhampered by fixed tradition.

Here we seek out challenges so we can create change. We question and test the status quo and then innovate on it. We collaborate and integrate. We overcome barriers so our ideas can collide and grow.

And, together, we create new purpose.

A career in Development at the University of Alberta positions you as a key player in creating this future. Bring your passion for relationship building and your belief in the power of philanthropy to the University of Alberta, and help deepen our dedication to excellence and extend our record of public leadership by playing a lead role in building a better province, a better Canada, and a better world.

Position summary

Reporting to the Manager of Records, the Records Analyst is responsible for maintaining and augmenting information for more than 400,000 alumni and donors in the Advance Bio database. The Analyst collects, analyzes and researches information and responds to faculty and department data requests or provides related services. This position also facilitates the engagement of alumni and donors with the university by responding to inquiries related to their biographical records in a highly professional manner that encourages engagement and support of the university and the building of its reputation.

Duties

• Provides expert advice to alumni, donors, faculties and departments in response to their inquiries related to information in the Advance Bio database
• Engages with alumni and donors to share their life events and accomplishments, for inclusion in their Advance records, to enable the university to identify opportunities for engagement and giving
• Analyzes information and data requests to ensure the information is complete and FOIP compliant before responding to requests or updating the database
• Reviews returned mail, researches current contact information for constituents and initiates contact where appropriate (e.g. emails, phone calls and letters)
• Collaborates with other Advancement staff and faculty/department representatives to resolve issues related to their information and data needs
• Reviews and analyzes constituent data to determine how to correct identified issues and update records
• Identifies and recommends changes to business processes and procedures to improve the effectiveness and efficiencies of the operation and the delivery of services
• Performs other related duties as assigned

Qualifications

• Post-Secondary diploma in Records Management preferred; equivalent combination of education and experience will be considered; minimum High School Diploma
• 2-3 years related experience including using online, public and commercial databases; an understanding of search strategies and database content
• Computer proficiency in MS Windows applications (Word, Excel, PowerPoint) and the Google Suite (Gmail, My Drive, Team Drive, etc.)
• Experience with Advance applications and PeopleSoft Campus Community is an asset
• Knowledge and experience in interpreting and applying FOIPP; familiarity with University of Alberta policies and procedures is an asset
• Well-developed sense of motivation, perseverance and good judgment
• Excellent interpersonal skills combined with the ability to work with development officers, departmental staff, alumni and donors to analyze and solve issues
• Demonstrated commitment to providing client focused service
• Ability to make timely decisions and act on individual initiative
• Demonstrated competencies in the areas of professionalism, results orientation, verbal and written communication, teamwork, flexibility and adaptability

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.