Advancement and Alumni Services Coordinator – Gift Operations

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

DEPARTMENT SUMMARY:

The Gift Operations team supports all Advancement and Alumni Engagement departments by overseeing new gift agreements, monthly annual fundraising reports, and receiving and processing gifts for Emory University and Emory Healthcare. This position will report to the Executive Director of Gift Operations.

 

JOB DESCRIPTION:

• Supports program operations and provides administrative support for advancement and alumni engagement staff in a school, unit, or central department.
• Serves as primary liaison to departments within a school or unit as well as central service departments, working to build mutually beneficial relationships, improve communication and collaborative teamwork, and increase campus understanding of advancement and alumni engagement processes.
• May generate briefings, reports, letters, and other materials for the team.
• Provides project management support.
• Schedules and coordinates meetings and events on behalf of team.
• May monitor expenses and budgets.
• Performs other related duties as required.

ADDITONAL JOB DETAILS:

In addition to the duties outlined above, the Coordinator may be required to:

• Serve as the primary point of contact for the office, including the 2-GIVE line, responding to all internal and external inquiries and requests for assistance promptly and professionally.
• Provide administrative support for team projects and travel, such as budget management and transaction support, including reconciling and submitting transaction reports, expense reports, purchase orders, check requests, and invoices.
• Collects and routes data for updates to the CRM system, including the routing and assigning of Service Now tickets, and ensures gifts and records are processed appropriately.
• Assist with scanning of documentation into OnBase.
• Support team and school/unit leadership in managing special projects and events.
• Provide onboarding support for new staff members.
• Utilize virtual technology platforms to support conference calls, meetings, and event registration management.
• Manage office supply/inventory, coordinate the shipping, storage, and reordering of materials as needed, working with team members in the department and outside vendors.
• Assist with front desk/reception coverage as needed.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree and one year of experience in an office setting, OR an equivalent combination of education, training, and experience.

PREFERRED QUALIFICATIONS:

• Successful candidates will possess strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
• Strong interpersonal and problem-solving skills with a commitment to excellent customer service, and the ability to work collaboratively.
• Experience with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems.
• Possess a high level of professionalism and commitment to confidentiality with sound judgment and discretion.
• Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
• Flexibility to accommodate changing priorities and deadlines.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department of work. Emory reserves the right to change remote work status with notice to employee.

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran’s status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran’s Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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