Requisition Details

Support Staff Full-time Replacement Position

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

The Admissions Officer is responsible for the admissions process for all Conestoga College programs. They admit qualified applicants to post-secondary, graduate, and degree programs by coordinating admission activities which support the college enrolment plan. They demonstrates a deep knowledge of Domestic Admissions by responding to program and admission related questions, informing applicants of decisions, advising them on appropriate action, and interpreting admission requirements and selection criteria for the client. 

Successful candidates will be required to conduct work within Ontario and must be available to work on campus as required. It is anticipated that this position will meet the needs of the department through a hybrid work arrangement with up to 3 days on-site per month, with occasional days as required and the remaining days remote work.

Responsibilities:

• Independently creating Program Campus Offering by loading admission requirements, academic strength calculation, selection criteria, ranking, intake levels, capacity, budget, delivery pattern, start dates and campus so program applications can be received
• Planning and coordinating the implementation of mandatory information sessions; setting up meetings with Chairs/Deans
• Developing, maintaining, and reviewing procedures, office routines and schedules
• Verifying and editing deadline management dates on the system which creates expiry dates on the applicant’s correspondence and the information transmitted to OCAS
• Loading new programs and modify existing programs in online Student Information System (SIS) including all admission information, program requirements, process order, conversion bonus, program bonus, weighting, minimum cut-off, letter notes, etc.
• Monitoring daily electronic error transmission reports received from and sent to OCAS and taking action as required
• Assisting with user acceptance testing activities, including testing functionality supporting various admission business processes and/or new initiatives and procedures.
• Analysing secondary school old and current curriculums, out-of-province secondary and post-secondary transcripts, and international credential assessments to identify pre-requisite subjects or their equivalencies
• Ensuring that all qualified applicants have met the published Ministry and College admission requirements and selection criteria including english proficiency (IELTS, PTE, TOEFL, or other recognized tests), and minimum grade requirements
• Advises prospective students on admission procedures, testing services and upgrading process and directs to appropriate college services; liaises with Conestoga Career Centre, Registrar and Admissions Office for government sponsored candidates
• Recording applicants’ status changes on the Student Information System and initiating all correspondence with applicants
• Monitoring time limitations for the receipt of information requested from applicants (e.g. transcripts, confirmations, payment of fees) and communicating with applicants who have not met the deadlines; authorizing extension of deadlines for applicants
• Interacting with the Ontario College Application Service (OCAS) on application issues. Updating and inputting program offerings and status for the Ontario College Application Service (OCAS) website and publications and verifying that appropriate links to the college website are well maintained
• Setting minimum academic and selection benchmarks based on previous statistical reports and experience in consultation with the Associate Registrar, Program Coordinator, Chair and/or Dean
• Independently setting first round admissions cut offs and making subsequent decisions, based on academic and selection benchmarks
• Developing, managing, and updating wait lists for specified programs, admitting new students as spaces become available
• Using judgment to make alternate offers to suitable programs taking into consideration academic qualifications and other program choices to ensure applicant retention, increase numbers in undersubscribed programs and encourage pathways to support the college enrolment plan
• Advising Program Coordinators, Chairs or Deans on applications for programs which have selective admission criteria
• Providing and interpreting statistical information on the number of program applications, length of wait lists, number of applicants, etc. and determining if programs should be cancelled, suspended or require a change in capacity
• Reviewing the admissions process with College Registrar/Associate Registrar and making recommendations for implementing and refining admission procedures and systems
• Liaising with the International admissions office, Records and Financial Adi staff, and the Recruitment/Registrar departments
• Representing the college at all campuses and open houses
• Delivering presentations to specific groups such as Pre-health Science students and providing information regarding admission to other programs at the college
• Following-up after college events, such as open houses, orientation, and email campaigns, with comments or suggestions for improvements

Qualifications:

• Two-year Diploma in Office Administration, Business, Social Science, Information Technology, or related field is required
• A minimum of three years of practical experience in student/client services is required
• Experience working with multiple large database systems, ideally in an educational environment is considered an asset
• Related practical experience working with a diverse clientele, including newcomers to Canada and new Canadians is considered an asset
• Experience working in an educational environment is considered an asset
• Excellent interpersonal and public relations skills
• Excellent oral and written communication skills; excellent listening skills
• Effective organizational and time management skills, with demonstrated ability to work under pressure and in demanding situations
• Highly developed client service skills and ability to respond and problem solve with tact, diplomacy, discretion, and professionalism
• Compassion and ability to determine when flexibility can and should be exercised
• Ability to work both independently and in a team environment
• Demonstrated patience and appreciation for cultural differences when dealing with international students 

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Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.

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