Admissions Counselor I – Office of Admissions

Job Posting Title:

Admissions Counselor I – Office of Admissions

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Hiring Department:

Office of Admissions

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

MCALLEN, TX

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Job Details:

General Notes

Our goal is to recruit and support staff and students with a wide range of backgrounds, ideas and viewpoints. A deep passion for promoting diversity, equity, inclusion, belonging and access among our university community. Diversity in our community strengthens teaching and learning, research and creativity and our positive contributions to society. Must be eligible to work in the United States on a full-time basis for any employer. This position is located in McAllen, Texas. 

Purpose

Serve as primary contact for prospective students, families and other contacts in assigned territory. Provide information about The University of Texas at Austin’s undergraduate experience, admission process and educational value in various capacities. Identify and refer select prospective students to recruitment team.

Responsibilities

• Actively participate in the application review process.
• Assist with implementation and execution of events hosted by the Office of Admissions. Assist other staff with territory event programming and support general recruitment programming and initiatives for the Office of Admissions. Work towards advancing the goals of the Office of Admissions. ​
• Maintain strong relationships with high school, district, alumni, community stakeholders, business and educational contacts in assigned territory. Conduct presentations on the undergraduate experience, value of a degree, and admissions process of The University of Texas at Austin.
• Communicate with and engage diverse populations of high-ability prospective students throughout the college selections, admissions and enrollment process both in-person and using various communications tools. Coordinate all aspects of high school visitations in assigned territory including scheduling and reporting.
• Coordinate recruitment and outreach in community colleges and organizations within assigned territory. Maintain strong relationships with high school and community college counselors within the region.
• Use strategic planning, data and assessments to understand the assigned territory, plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting, and assessment.
• Represent the university at regional, school and community college fairs and programs. Travel frequently to and throughout assigned territory to implement a recruitment strategy. Includes some travel to other regions of the state as needed. Drive personal vehicle, rental vehicle, or university vehicle to accomplish tasks.

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Required Qualifications

Bachelor’s degree. Experience providing customer service. Experience using Microsoft Office and standard office equipment. Experience in preparing and conducting presentations. Experience assisting or counseling students. Strong interpersonal and organizational skills. Ability to manage multiple tasks, projects, and priorities. Excellent written and verbal communication skills; professional demeanor. Proficiency in Microsoft Office.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Bilingual in Spanish and English. More than two years of customer service experience. Experience in financial aid and college access. Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations. Experience with UT Austin policies, procedures, and programs. Direct experience working for a competitive and highly selective institution. Advanced experience using Microsoft Office and customer databases. Ability to communicate professionally and empathetically with parents and students from diverse social, ethnic, and cultural backgrounds. Experience in a fast-paced environment. Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks. Familiarity with The University of Texas at Austin’s academic offerings and student life. 

Driving Required

This job requires a class “C” operator’s driver’s license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$43,000

Working Conditions

• May work in extreme temperatures
• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Lifting and moving

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required

Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the 2021 report here or obtain a copy at University Compliance Services, 1616 Guadalupe, Suite UTA 2.206, Austin, TX 78701.