Administrator for our Higher Education Pathway Programme

Administrator for our Higher Education Pathway Programme
Administrator for our Higher Education Pathway Programme
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Do you have strong administration experience ideally within the education sector (preferred) or within a busy back office function where organisation and communication are key? If so, we have the perfect opportunity for you!   

About our role:  

As Programme Support Administrator, you will enjoy supporting the Pathway Centre Manager in the day-to-day running of the Pathway Centre. Your role will be vital to help us develop University and QA Higher Education relationships to ensure that processes and procedures are accurately managed to support academic progression, attendance, compliance, student support and communications

Good IT, Word, and Excel skills a MUST – minute taking experience desirable. 

Here’s a flavour of what’s involved:

Programme administration to develop and maintain consistent and accurate monitoring, reporting, and providing feedback on the activities associated with student induction, attendance, academic performance, and assessment submission.

Programme set up on the Virtual Learning Environment, timetabling and room allocation

Academic procedures including recording of assessment marks, moderation, student progression, academic misconduct and preparation for academic boards.

Student support, to provide face to face, email or telephone support to students to become the first point of contact for all student academic, pastoral and systems access queries.  

To develop processes and procedures alongside the Pathway manager to ensure the highest level of customer service is being given be it by phone, email or face to face

Develop strong relationships with University teams (e.g. Admissions, International Team, Welfare and the Student Union) and to act as a liaison point between QAHE and the University ensuring that positive relationships are formed and effective communication is exercised.

Attend and minute meetings, academic reviews and assessment boards working, where required

To produce reports and disseminate student data as required (e.g. for QAHE Admissions and Recruitment)

Bring your experience:

Sound administrative experience preferably within the education sector

Experience of multi-tasking and delivery to agreed timescale

Experience of managing and prioritising workload

Excellent communication skills

Excellent literacy, numerical skills and Excel skills

Team player

Flexible and adaptable to change

Well organised and methodical

A little more about us: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.

How to apply and who to contact:

Simply hit the apply button on the link below. If you want to know more, please email  Aidan.Willis@qa.com

https://qa-career.talent-soft.com/job/job-pathway-programme-administrator_2067.aspx

 

Equal Opportunities 

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

We look forward to hearing from you!  

Please note this vacancy will close on 23/10/2022

Administrator for our Higher Education Pathway Programme