Administrative Support Assistant 3, Department of Anthropology

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• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Department of Anthropology in the College of the Liberal Arts invites applications for an Administrative Support Assistant 3. We are seeking a professional and customer-focused individual to provide administrative support for the Department and its undergraduate student services. This position serves as the curricular affairs representative for undergraduate and graduate courses, course and final exam scheduling coordinator, administrative contact for commencement, and the first point of contact for those who visit or contact the Department.  

More specifically, the primary duties of the Administrative Support Assistant 3 include:

• Work collaboratively with undergraduate advisors, the undergraduate officer, and the department head to assess and serve the needs of undergraduate students

• Course scheduling which will include room scheduling, data input, schedule changes, textbook orders, and final exam scheduling

• Manage new course and curriculum proposals, to include major and minor program updates, according to the College’s guidelines

• Administer area policies and procedures; answer related questions from students, parents, other university departments and faculty

• Process record changes to include grade change, drop/add, missing grade and course cancellations; manage the Student Rating of Teaching Effectiveness (SRTE) process

• Coordinate and process faculty and graduate student travel arrangements and reimbursements

• Assist with the planning of the weekly colloquium and two annual department-wide events (Annual Fall Semester Startup event, Anthropology Day in the Spring)

• Provide backup support to other administrative team members within the Department, as needed

The successful candidate will also develop the initial graduation verification list and accompanying audits; refer problem cases to the advisor or undergraduate officer; and maintain various departmental databases, directories and files.

By being the first point of contact for the Department, the Administrative Support Assistant 3 is expected to provide the best quality of service to students, faculty, staff, and other visitors through administrative duties that include but are not limited to: 

• Answering and screening telephone calls

• Scheduling conference and classroom space

• Providing information and/or referring as appropriate

• Solving routine office and student-related issues

• Distributing/sending mail and FedEx/UPS shipments

• Ordering office supplies

• Assisting with other administrative tasks

Typical hours for this position will be Monday through Friday, 8:00 a.m. to 5:00 p.m. ET.

The Administrative Support Assistant 3 will frequently use the following software and applications on a Microsoft Windows operating system: LionPATH (Penn State’s student information system), CollegeNet/25Live (scheduling platform), and CourseLeaf CIM (Penn State’s curriculum management system).

Education and Experience: This position typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience.

Additional desired competencies include excellent interpersonal, organizational, and verbal communication skills; a demonstrated ability to use sound judgment and take initiative in problem-solving; and experience working both independently and as a team player. Experience with Microsoft Suite (including Word and Excel) is required. In addition, successful candidates must either have demonstrated a commitment to building an inclusive, equitable, and diverse campus community, or describe one or more ways they would envision doing so, given the opportunity.

Application Instructions: Please submit both a cover letter and resume as part of the application materials. In the cover letter, applicants should explain their interest in the position, how their background and experience are relevant to it, and how they have or envision demonstrating diversity, equity, and inclusion in their professional work.

Penn State is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

Penn State offers competitive benefits to full-time employees, including medical, dental, vision, and retirement plans, in addition to tuition discounts, generous vacation time, sick time, and paid holidays. Please visit https://hr.psu.edu/benefits for more detailed information.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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