Administrative Research Manager

McGill University

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Position Summary:
Supervise a team of Administrative Coordinators who support the Neuro Research Community. Monitor and manage workloads and workflow.  Approve vacation and leaves.  Support the team in problem resolution. Ensure continuity of service during leaves and absences.  Recognize team or individual successes and address any concerns or issues that may arise.
Primary Responsibilities:

  • Hire, onboard and ensure appropriate training of new employees. Ensure the ongoing training of all employees as tools, systems and tasks evolve.

  • Evaluate work processes, develop and adopt common best practices. Create standardized filing conventions and other tools to facilitate collaboration and backup.

  • Maintain an open channel of communication with the researchers community on topics that impact the service they receive from their Administrative Coordinators.  Reinforce the role of the Administrative Coordinator with the researchers community and respond to their enquiries regarding their administrative needs. Collaborate with the Neuro administrative team to resolve outstanding issues.

  • Continually monitor and evaluate the administrative support to researchers.  Determine adequate administrative coverage throughout the Institute, recommend and implement changes as required.

  • Collaborate with other Neuro managers and the Neuro Director of Administration & Operations to ensure clarity and alignment on business processes that impact the Administrative Coordinators and other teams. 

  • Keep the Director, Administration & Operations up to date on all activities and identify any issues related to the delivery of research administrative services.

  • Participate in the development and implementation of policies and new initiatives that support the mandate and strategic direction of the Neuro.

  • Analyze administrative problems, determine course of action, and provide advice on problem resolution.

  • Collaborate with the administrative team in the planning, creation, implementation and evaluation of surveys. Analyze survey results and make recommendations to improve administrative services with The Neuro.

  • Keep abreast of changes to the MUNACA collective agreement and to university policies and procedures that impact this position.

  • Perform other activities in support of the Neuro’s Administrative Support Team, including tasks related to the management of research funds or other administrative tasks as assigned. Provide back-up support within the team.

  • Work on Special Projects, in collaboration with the Director, Administration & Operations.

Other Qualifying Skills and/or Abilities

Team management experience is required, excellent knowledge of accounting and financial management, eperience working with research grants is an asset, experience undertaking financial and administrative functions for research grants, proficiency with computerized application including spreadsheets, databases, word-processing software, Banner FIS, Crystal reports, and Microsoft Office applications such as Word, Excel, PowerPoint. Experience with WorkDay an asset, xcellent analytical and problem-solving skills, service-oriented with excellent customer service skills and the ability to establish productive working relationships quickly, strong project management skills required, proven organizational skills with ability to multi-task, prioritize and meet deadlines, ability to adapt to frequent changes, must be able to demonstrate a high level of initiative, independence, professionalism, and discretion at all times, meticulous in documenting follow up actions regarding ongoing files, excellent communication in English and French, spoken and written.

Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 on a scale of 0-4.

Minimum Education and Experience:

Bachelor’s Degree 3 Years Related Experience /

Annual Salary:

(MPEX Grade 04) $62,550.00 – $78,190.00 – $93,830.00

Hours per Week:

33.75 (Full time)


Director, Administration and Operations

Position End Date (If applicable):

Deadline to Apply:


McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected] .

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