Administrative Assistant III

Ortho-Gen Ortho- ZSFG

Full Time

69636BR

Job Summary

Involves managing or performing the administrative services at the front desk encountered in medical/surgical offices such as coordinating physician schedules, scheduling patient’s office visits, surgeries, post-op follow-ups etc.  Administrative services includes activities relative to patients administrative needs (e.g. Rx renewals, disability paperwork), in finance such as arranging for proper patient billing, service authorizations and referrals, and may also include IT (connectivity and access), interacting with other facilities where practice’s services are provided, and interacting directly with practice’s patients, providers and staff of other offices in a helpful and compassionate manner.

Department Description

Involves managing or performing the administrative services at the front desk encountered in medical/surgical offices such as managing physician schedules, scheduling patient’s office visits, surgeries, post-op follow-ups etc. Administrative services includes activities relative to patients administrative needs (e.g. Rx renewals, disability paperwork), in finance such as arranging for proper patient billing, service authorizations and referrals, and may also include IT (connectivity and access), interacting with other facilities where practice’s services are provided, and interacting directly with practice’s patients, providers and staff of other offices in a helpful and compassionate manner.

Required Qualifications

• High school graduation and four years of related administrative experience; or an equivalent combination of education and experience.
• Thorough knowledge of administrative procedures and processes including word processing, spreadsheet and database applications.
• Requires good verbal and written communication skills, active listening, critical thinking, multi-tasking and time management skills.
• Skill in managing sensitive and confidential information regarding bargaining unit issues.
• Excellent, reliable attendance and ability to work a full 8 hour shift.

Preferred Qualifications

• College diploma or in the process of obtaining undergraduate degree preferably in a relevant field.
• Bi-lingual in english and another language commonly encountered in the practice (e.g. spanish, mandarin, tagalog, vietnamese, russian).
• Prior experience in a medical/surgical office in an administrative and/or clinical position or similar administrative experience performing similar duties in an office/service environment.
• Understanding of the general structure of health care delivery in the US and in California.  Knowledge of the various entities in the healthcare delivery systems (Insurers: e.g., Anthem, UnitedHealthcare. HMO/IPAs:  e.g. Kaiser, Sutter, Brown & Toland, Hill Physicians, Physicians Medical Group-PMG.)

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

004722 BLANK AST 3

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 – Clerical and Allied Services Unit (CX)

Location

Various Work Sites, Zuckerberg San Francisco General (ZSFG)

Additional Shift Details

Mon-Fri 8am-5pm