Administrative Assistant

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University’s career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:
Administrative Assistant

Department:
Dentistry Clinic Administration

The Ohio State University’s College of Dentistry seeks an Office Associate to join the patient care team in the Clinic Administration Office. The Office of Clinic Administration supports the clinical operations of a practice that sees an average of 40,000 patients annually. This position reports to the College’s Senior Health and Safety Officer and supports the Receiving and Distribution Manager. This position is responsible for administrative, database, and customer service support while managing the health and safety compliance reporting and serving as a back-up receptionist for the Clinic Administration office.

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

The Office Associate provides complex administrative support to the Senior Clinical Health and Safety Officer, and Receiving and Distribution Manager. Due to the patient-centered nature of the OCA office, this position frequently manages or assists with other urgent projects or tasks as directed by the Associate Dean, Assistant Dean, or OCA Office Manager. As a member of the OCA office team, this individual must be able to provide excellent customer service to patients, students, faculty, staff, and visitors by email, telephone, or in person. Manages the health & safety compliance reporting, including the updating of the database and tracking processes, ensuring necessary records are maintained and prepared accurately according to established guidelines; generates and distributes compliance reporting monthly. Manages the invoicing, reconciling, and blanket purchase orders for the OCA Office. Captures minutes for the Credentialing and Privileging Meeting on a monthly basis and assists in developing and editing operating procedures as needed. Handles Certificates of Records Destruction to remove old invoice records in compliance with OSU’s record retention policy. Assists with the weekend annual licensing exams four (4) times annually and assists in recording patient grievances as needed.

Monday- Friday / 7:30 a.m. – 4:30 p.m.

This position requires successful completion of a criminal background check and drug and alcohol screening.

With or without reasonable accommodations, the candidate must be able to push/pull carts containing office supplies and/or supplies needed for college events, bend/stretch/twist to pick up supplies, retrieve records or maintain office appearance, stand and walk for periods of time serving and assisting customers; and perform computer work for long periods of time while maintaining focus.

Required: High school diploma; 1 year of experience in customer service; 1 year of experience using computers to generate a variety of materials ranging from basic to complex. Ability to remain flexible and reprioritize tasks as needed.

Desired: Previous experience in database management and compliance tracking is highly desired.  2 -4 years’ experience working in an office setting, customer services and Microsoft Office.

Additional Information:

By the start of employment, all newly hired employees must receive at least the first dose of a two-dose series or a single dose of a one-dose series COVID-19 vaccination. Individuals who choose a two-dose series vaccination must receive the second dose within 45 days of their start date. Proof of vaccination will be required at time of hire.

Candidates may request a medical or religious exemption from the vaccination requirement. Campus employees may also request an exemption for personal reasons. Ohio State Wexner Medical Center, College of Medicine or OSUP Employees are not eligible for personal exemptions. All exemptions are subject to Ohio State’s approval and subject to change, including revocation, due to legal and regulatory requirements.

The Targeted Hiring Range for this position is $17.74 to $23.65.

Location:
Postle Hall (0024)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.