| Job Description: | JOB SUMMARY
The Library Access Services Manager manages all aspects of Access Services at the Architecture & Fine Arts Library, including scheduling staff at the service desk, and contributes to overall development of access services policies and procedures organization-wide. Manages course reserves and provides direct service to faculty as well as processes and digitizes materials for improved access. Serves as liaison to outside departments including Library HR, and facilities. Provides administrative support and leadership for various library projects and initiatives. To support all students, staff and faculty, and foster excellence in a diverse and collaborative society, the Libraries are actively seeking candidates who bring culturally-rich lived experiences to work with individuals of diverse backgrounds, experiences, races, ethnicities, genders, sexual orientation, and perspectives. SUPERVISES ARCHITECTURE & FINE ARTS LIBRARY SERVICES DESK and ALL ACCESS SERVICES RELATED FUNCTIONS - Manages Architecture & Fine Arts Library Services Desk (circulation, reserves, reference, media/equipment) and coordinates desk schedule for library faculty, staff, and student employees.
- Hires, trains, supervises and evaluates all Architecture & Fine Arts Library Student/OPS staff. Coordinates assignments for student staff with the Evening/Weekend Services Manager.
- Manages Architecture & Fine Arts Library OPS budget, and communicates with the Libraries’ HR office regarding OPS hiring, termination, and payroll matters.
- Contributes to the development of campus-wide library access services policies/procedures through service on the Access Services and Resource Sharing Steering Committee, and develops and documents local procedures for the Architecture & Fine Arts Library.
- Maintains all documentation related to AFA Library access services and related functions.
- Oversees maintenance of library stacks to ensure that collections are accessible through activities such as shelving, shelf reading, and proper signage. Coordinates with AFA Library faculty and staff on deselection and storage projects. Works closely with the Evening/Weekend Services manager to ensure that general stacks maintenance and projects delegated to student staff are properly carried out.
- Coordinates searching for lost/missing materials; and, facilitates selector evaluation for replacing titles.
- Coordinates Uborrow checkouts and returns.
- Provides back-up for ILL Lending tasks.
- Serves as liaison to other access services units across campus.
- Collects, documents and reports public services statistics.
- Contributes to bibliographic projects that enhance access services.
- Monitors general facilities issues such as lighting, maintenance, environmental control, etc., and reports problems to appropriate library and University departments.
MANAGES COURSE RESERVE SERVICES - Serves as primarily course reserves liaison to College of the Arts and College of Design, Construction, & Planning faculty regarding course reserves services.
- Processes requested materials in a variety of formats (print, electronic, sound, image, video) to make them physically and/or electronically accessible through the Libraries’ course reserves system.
- Orders new materials based on faculty requests for course reserves.
- Keeps current on copyright guidelines and maintains appropriate records and statistics to ensure University compliance.
- Monitors technology issues, troubleshoots, and coordinates with other AFA staff to report problems to appropriate Libraries and University departments.
WORKS SCHEDULED HOURS AT THE ARCHITECTURE & FINE ARTS LIBRARY PUBLIC SERVICES DESK - Works scheduled hours at the service desk. Includes opening/closing if scheduled.
- Performs basic and supervisory level circulation system transactions and responds appropriately to patron inquiries about circulation matters.
- Provides general reference assistance and help with directional queries, and makes referrals to other staff when appropriate.
- Helps to maintain an environment conducive for study and research by ensuring that reading room policies are observed.
SUPERVISES FINES/BILLING OPERATIONS - Supervises processing of operations reports and notices.
Bills patrons according to established procedures. - Maintains fines/billing documentation including reports from Student Financial Affairs, according to established procedures.
- Investigates problem reports and communicates with patrons regarding fines/billing matters.
OTHER DUTIES AS ASSIGNED - Attends library-wide, departmental and other meetings.
- Contributes to ad-hoc projects as assigned
- Participates in staff development and training to upgrade job related skills.
- Serves on committees as assigned.
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| Preferred Qualifications: | - Strong verbal and written communication skills
- Experience tracking and managing budgets
- Experience with supervision and training
- Experience providing customer service
- Ability to work independently as well as collaboratively to accomplish goals
- Experience managing access services (circulation, course reserves) in an academic library
- Experience producing and manipulating digital files including PDFs and multiple image/audio/video formats
- Knowledge copyright guidelines as they relate do providing access to material for academic use
- Experience working with non-print formats, including digital images, video, and sound recordings
- Experience using ExLibris/ALMA library management system
- Experience using PeopleSoft and ISIS
- Basic computer skills and experience with Microsoft Office
- Experience creating reports and generating statistics
- Degree or substantial knowledge of Art, Architecture, Design, and/or Music
- Commitment to contributing to a respectful and caring community for all, including individuals of diverse backgrounds, experiences, races, ethnicities, gender, sexual orientation, and perspectives
- Flexibility, and ability to adapt and work in a rapidly changing academic environment
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| Special Instructions to Applicants: | Application Process To apply, submit - a cover letter detailing your interest in, and qualifications for this position
- your current resume or CV
- a list of three references including their contact information (telephone number and email address)
Applications will be reviewed as received. Submit all application materials through the Jobs at UF online application system. If you have any questions or concerns about this process, please contact Tina Marie Litchfield, George A. Smathers Libraries Human Resources Office, at tlitchfield@uflib.ufl.edu . Application must be submitted by 11:55 p.m. (ET) of the posting end date. |