Academic Support Administrator

Academic Support Administrator
Student, Library and Academic Services
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Northumbria is a research-intensive modern university with a global reputation for academic excellence.

Ranked in the UK top 50 (Guardian University League Table 202 2 and Complete University Guide 2023 ), Northumbria recorded the biggest rise of any UK university for research power in the Research Excellence Framework for the second time in 2021 and is now rated within the top 25 in the UK.

At Northumbria, we embrace tomorrow. We pursue new thinking, forge new partnerships, create and exchange new knowledge, and find new solutions. Our inspirational academics, partners and students work together to tackle tomorrow’s challenges head on. We are ready for the future whatever it may hold. We are looking for future colleagues that share our ambition.

A fantastic opportunity has arisen for a full-time, permanent Academic Support Administrator within Northumbria University’s Student, Library and Academic Services (SLAS) Department, to provide administrative support relating to a range of degree programmes and courses.  

The successful candidate will join the Academic Support Team aligned to the Faculty of Health and Life Sciences (HLS), in supporting our enrolled students and academic staff, both digitally and in-person.  The role-holder will support an Academic Support Coordinator with responsibility for a particular set of programmes ensuring compliance with University standards and regulations.  

Reporting to the Academic Support Coordinator, you will contribute to the provision of professional expertise for designated areas of activity to support and enhance the student experience.  The priorities of the role vary according to the academic cycle, example activities include assessment management, marks entry and results release, the provision of regulatory advice, maintaining student records, examination board support, management of programme handbooks, and responding to general student queries.  

A key part of the role is the development of effective working relationships with both academic and professional support staff at Northumbria University and Partner Institutions.  Working as part of a wider Academic Support Service, consisting of other Academic Support Teams, you will have the opportunity to collaborate in working groups and work independently on cross-team projects.  

We are looking for enthusiastic and proactive candidates with excellent team working, problem solving, digital and interpersonal skills.   It is essential that the successful candidate has excellent time management, organisation and prioritisation skills with the ability to manage multiple competing demands and work well under pressure, especially during peak results periods.

For an informal discussion about the post, please contact Gerry Scott, Academic Support Co-ordinator by email  [email protected] .

Our team has a blended approach to flexible working, whilst there is flexibility to work from home, this role does require the majority of your weekly attendance on campus in Newcastle-upon-Tyne.  

To apply for this vacancy please click ‘Apply Now’ and submit a Covering Letter and your CV and where relevant any documents specifically requested in the Role Description and Person Specification.

If you are successful in your application for this role, you will be employed by Northumbria University Services Limited .  

Northumbria is one of the largest universities in the UK with over 37,000 students from 137 countries. Putting students at the heart of an outstanding experience, and with world-leading research and award-winning partnerships, Northumbria is a new kind of excellent university.  Discover more about us . 

Northumbria University is a great place to work.  We empower our exceptional people to achieve shared ambitions and promote a positive work life balance.  To say thank you, we offer a wide range of benefits including excellent pension schemes, flexible working, a generous holiday entitlement, continued commitment to your learning and development and more .

We are an on-campus organisation where colleagues work regular patterns of hours and on campus, with some flexibility on the timing of their hours and the location of their work in discussion with their manager. 

Northumbria University is committed to creating an inclusive culture where we take pride in, and value, the diversity of our staff.  We encourage and welcome applications from all members of the community.  The University holds a bronze Athena Swan award in recognition of our commitment to advancing gender equality, we are a Disability Confident Employer, a member of the Race Equality Charter and are participating in the Stonewall Diversity Champion Programme.  The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process.  

Please note this vacancy will close on 30/10/2022

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Further information

 

164481-Role Description – 13420