Academic Success Advisor

85252BR

Campus: Tempe

Academic Success Advisor

Job Description

This position is part of the School of Computing and Augmented Intelligence (SCAI) graduate academic advising team, within the Ira A. Fulton Schools of Engineering (FSE). Under general supervision, the Graduate Academic Success Advisor is a key contributor to increasing student retention and graduation and supports students in making timely progress toward a degree through a range of in-person, group, and online academic and support strategies and as a part of the team supports student recruitment, academic advising, to prospective and current students. Advisors are also key contributors to supporting student engagement through The Fulton Difference. This position works primarily with our Master’s programs in Computer Science, Computer Engineering, Industrial Engineering, and Robotics and Autonomous Systems- Artificial Intelligence with opportunities to work with our PhD populations in the future.

Advising SCAI students is fun and rewarding! Our students are exceptional and go on to accomplish amazing things. SCAI and FSE leadership fosters an engaging work environment with many opportunities for growth.

At FSE, we deliver a world-class learning experience for our students and advance research and innovation — all at scale. FSE is agile, dynamic and dedicated to continuous innovation, student success, faculty excellence and partner engagement. We welcome you to lend your broad range of talent, perspectives and experiences to our community of engineering, computing and technology professionals. You would be joining a team of more than 420 full-time staff who support our goals in building engineers and inspiring innovation. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation’s fastest growing metropolitan area. The resources built around our 25 undergraduate degree programs provide the foundation and collaborative possibilities to advance your ideas and help you make an impact. Join us.

Working at ASU has outstanding benefits which include: health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator

This position is eligible for hybrid work.  Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location (Tempe campus). Dean or vice president-level approval is required. 

 Hybrid work may be considered after hire and after training.

Job Family

Advising & Admissions

Department Name

Sch Compt & Augmented Intellig

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$42,000 – $48,500 per year; DOE

Close Date

04-November-2022

Essential Duties

Academic Advising:

• Interacts  with  diverse  groups  of  faculty,  staff,  students  and  general  public; Interprets and guide students, faculty and staff with adhering to and complying with university, college, school, and program-level academic guidelines, policies and procedures in relation to recruitment, retention, degree progression, and graduation; Plans, develops, and delivers one to one and/or group academic advising through multiple formats (in-person, phone, Slack, Zoom online, etc.);
• Utilizes PeopleSoft, ASU Analytics, Webextender, My Reports, Amazon Workspaces, GPortal, Salesforce, and internet-based programs to collect, interpret, and present data, generate reports to monitor student recruitment, retention, and general student academic progress;

Communication and Event Planning:

• Plans, coordinates and delivers program information sessions in person and via live or recorded via Zoom to for student recruitment, retention and yield purposes. Topics for sessions include: new student orientation / welcome programs, thesis/dissertation workshops, graduation verification workshops;
• Assists with development and maintenance of collateral items such as catalog, handbook, web page content, newsletters, outreach materials and other projects as assigned;
• Uses strong communication skills both written and verbal to develop and foster University, school, and community relationship/partnerships in support of making effective student referrals to university resources.

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of Academic Advising or related experience in a higher education setting
• Experience working with international student populations is preferred
• Experience as a strategic thinker and self starter: experience in problem solving, apply critical thinking, and time management skills
• Experience as a collaborative thinker: Working independently as well as a member of a team.  
• Evidence of a analytical mindset: organizing, collecting, analyzing and reporting a variety of data in written, verbal and electronic formats.
• Experience with Peoplesoft, Amazon Workspaces, Analytics, advanced Excel functions 

Evidence of:

• Master’s degree preferred (in a related area appropriate to this position). 
• Technology skills in systems such as Peoplesoft, Excel, Canvas, Google Suite, Slack, Salesforce, Outlook, etc.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Required to stand for varying lengths of time and walk moderate distances to perform work
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts

Department Statement

The School of Computing and Augmented Intelligence (SCAI) is one of seven schools within the Ira A. Fulton Schools of Engineering. SCAI has presence at the Tempe Campus, Polytechnic Campus, and Online. SCAI also has a nationally recognized faculty that conducts research, instructs and mentors students, and provides service to the profession and the community. Our degree programs are widely recognized and offer opportunities for students to participate in research. Our research impact encompasses “Computing data into information – secure and affordable, anytime, anywhere”.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

Cover Letter

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.