Academic Success Advising Coordinator

85220BR

Campus: Tempe

Academic Success Advs Coord

Job Description

Join our dynamic team of professionals in facilitating the academic success and engagement of students majoring in English and Film and Media Studies. The Department of English fosters collaboration, work/life balance, flexibility and opportunities for professional development. Reporting to the Associate Director for Academic Services, the Academic Success Advising Coordinator engages in a range of activities and administrative functions that support student retention, success and graduation.

This job posting is to fill two (2) positions.

Job Family

Advising & Admissions

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$50,000-$52,000 per year; DOE

Close Date

03-November-2022

Essential Duties

• Provides 1:1 academic advising using a variety of modalities, including in-person, Zoom, phone and email.
• Regularly interacts with students in support of academic success and engagement, as well as progression toward degree completion.
• Proactively monitors student academic performance through a variety of reporting tools, including e-Advisor, Salesforce, Peoplesoft and DARS.
• Participates in outreach efforts to identify and assist students needing intervention.
• Manages escalated issues from both internal and external constituencies.
• Works closely and collaboratively with students, faculty, and staff to support academic success.
• Utilizes and demonstrates fluency with a wide range of relevant and appropriate software, student development theory, and retention focused strategies.
• Serves as advising liaison with assigned academic program area.
• Coordinates academic success programs, initiatives, and/or projects as assigned.  These may include: Fall Welcome, Department of English graduation awards, Third Thursdays, Bookings/E2E and other administrative functions.
• Serves as a college/department liaison to current and prospective students, faculty, staff and external groups on issues related to student success.
• Collaborates with academic units and student service departments to facilitate comprehensive student support.
• Attends and participates in staff meetings, professional development trainings and other student support-related meetings.  May serve on appropriate departmental committees, such as newsletter, CARE, operations, awards or events.
• Maintains accurate student electronic records and timely student response.
• May perform other duties as assigned.

Minimum Qualifications

Master’s degree in a related field and two (2) years or more of the following: advising or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in Academic Success Advising Coordinator retention, graduation, and academic planning; Or, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience working as an academic advisor.
• Experience in higher education.
• Evidence of effective communication skills.
• Evidence of organizational and time-management skills.
• Evidence of successful program/project management.
• Experience in establishing and maintaining effective working relationships with peers, faculty, staff, students, administrators and others.
• Experience with MS office applications (Word, Excel, Outlook); Peoplesoft, DARS, Salesforce.

Working Environment

• Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals
• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse
• Required to stand for varying lengths of time and walk moderate distances to perform work
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts
• Ability to clearly communicate to perform essential functions
• This position receives regular review of objectives.

Flexible Work Options: ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market. In addition to 8am-5pm, in person format, following flexible work options are available.

Hybrid work is anarrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location (i.e., maximum of 40% remote work). Dean or vice president-level approval is required.

Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.

Department Statement

The Department of English’s motto – “Start here, go anywhere” – captures the unique value of our undergraduate and graduate English degrees, ones that can serve students in any art form, any discipline, and any profession. In fact, our degrees can take students anywhere they wish to travel. The Department of English faculty is internationally renowned for innovative research and teaching and explores the pan-world expression of the English language and its literature, which span the global yet connect directly to the local. The skills of critical thinking, reading comprehension, and analytic expression cultivated in the degrees are transferable into any endeavor. In particular, such skills provide the foundation for creative problem-solving and cultivate individual and collective expression. The department takes as its purview not just historical positioned work, whether linguistic or textual, but includes all forms of expression and all modes of new media, whether analogical or digital. We emphasize writing- academic, creative, personal, public, and workplace- that explores difference reflectively and functionally. Our goal is to educate citizens who can think, read, write, and act in robust and significant ways to meet new challenges.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.