Academic Program Assistant to the Associate Dean

Job Description:

Under the supervision of the Professional Performance Division Associate Dean, the Academic Assistant is a remote position responsible for supporting the Associate Dean with academic administration of the Professional Performance Division. Utilizing virtual appointments, the Academic Assistant is the primary advisor for Performance Majors and students enrolled in performance core music courses. This person supports administrative and organizational support with special events and programs on behalf of the Associate Dean and the Performance Division. The Academic Assistant supports the Associate Dean with fostering community to impact the student experience on campus, the college’s dedication toward diversity, equity and inclusion, and the work with student success to improve graduation rates particularly for African American students and other students of color.

Description of Responsibilities

 

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: (list 5-8 essential job functions)

• As a work-from-home employee, availability to work remotely between 9 a.m. and 5 p.m. Eastern Time.

• As a work-from-home employee, attending regular weekly meetings with Associate Dean.

• As a work-from-home employee, attend weekly professional performance division meetings.

• Using email, Zoom appointments or Zoom phone calls, advises specific performance major cohorts such as current graduates, Berklee Global Academic Partners (BGAP students), Study Abroad students, First Year Abroad students, Degree Completion Students and Harvard Dual Degree students.

• Using email, Zoom appointments or Zoom phone calls advises students enrolled in Performance Core Music classes, Performance Studies classes and approved student participants in Performance Division Institutes. 

• Supports students with forms that require Associate Dean approval such as declaration of major forms, entering waivers into colleague, academic review forms, chair authorized late add forms.

• Supports the Associate Dean on behalf of performance division chairs regarding student advising, Office of the Registrar and Academic Scheduling on performance major/performance core registration issues, Success Advising team, SEIP team, Student Accessibilities team and more as needed.

• Supports the Associate Dean with the semester schedules for Performance Studies classes and the respective adjunct faculty, and performance division institutes faculty reporting to the Associate Dean. 

• Co-manages the Professional Performance Division phone extension and email address. 

• Organizes volunteers for divisional representation at college wide enrollment collaborations such as the spring and fall Major Minor Fairs and Admissions’ yield events. 

• Supports the Associate Dean with programs such as the Berklee Scholars Initiative (BSI) pre-orientation week, the student financial literacy sessions in preparation of the annual Bill Pierce MLK Scholarship application period, and the semester Music and English Intensive Program (MEIP).

• Updates performance major materials regularly as well as performance division information on behalf of the performance division institutes and  programs.

• Provides updates to the website and digital monitors as a Professional Performance Division content manager regarding announcements, deadlines, events or posting on bulletin boards when needed. 

• Periodic visits to the Boston campus to be discussed.

 

MINIMUM JOB QUALIFICATIONS: 

• Bachelors’ Degree or equivalent

• 1-2 years of experience in higher education is preferred

• 1-2 years of experience in performing arts is preferred

 

 

KNOWLEDGE REQUIRED:

• Strong knowledge, comfort and accessibility with Zoom as a main remote access tool as a work-from-home employee

• Strong writing, communication, and presentation skills

• Strong organization skills

• Ability to think creatively and proactively

• Ability to manage multiple initiatives simultaneously

• Proficiency with Microsoft Office Suite or Google Workspace

• Knowledge of basic web editing, and comfort with creating posters and/or social media event graphics using software such as Word, Power point, Photoshop, or Canva.com

• Fundamental understanding of the music industry (from a performer’s perspective)

• Preferred understanding of arts administration, musical terminology, artists, styles, instruments

• Familiarity with Berklee College of Music history and practices a plus

SKILLS AND ABILITIES REQUIRED: 

• Commitment to confidentiality when handling sensitive personal information of students, faculty, staff, and others. 

• Possesses exceptional organizational skills with high attention to detail and accuracy; ability to take direction and carry out work responsibility 

• Demonstrated ability to manage and prioritize multiple concurrent projects and events.

• Ability to work independently, prioritize tasks, meet the deadlines of complex projects, and exercise good judgment for the benefit of the college, in general and as a work-from-home employee.

• Flexible, adaptable, and results-oriented; proven ability to thrive and succeed in a creative, changing, and fast-paced environment

• General office administrative skills including document creation, transcribing, and phone handling.

• Ability to listen and communicate effectively with student population (domestic and international)

• Strong interpersonal skills; demonstrated capacity to develop and maintain positive and effective working relationships with individuals and organizations reflecting a broad range of identities, perspectives and experiences.

• Familiarity with multiple social media platforms for marketing and communication purposes

• Ability to effectively supervise work-study students (for future purposes)

 

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee : 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:
Staff