Academic Program Assistant

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Department of Chemical Engineering at Penn State is seeking a highly motivated, detail oriented individual to provide administrative support to the undergraduate program. This position will serve as a point of contact for both internal and external customers.

Responsibilities include but are not limited to:

• Manage and maintain confidential student records.

• Review transcripts and degree audits, resolve problems, and assure requirements for degree are met.

• Process student petitions and update student degree audit reports from approved petitions.

• Provide administrative support for the Undergraduate Coordinator, including preparing correspondence, handling confidential issues, corresponding with students, and coordinating undergraduate advising.

• Serve as point of contact for undergraduate students for scheduling and other academic functions.

• Prepare and process registration and drop/add materials, schedule semester courses, classrooms, and final exams and evening exams.

• Coordinate events for family visits, Spend-A- Summer Day, and New Student Orientation.

• Create and maintain various databases, and compile academic reports using the Penn State Data Warehouse to collect and analyze student data.

• Assist in preparation of course proposals.

• Process scholarship awards via eSteward.

• Coordinate and manage student rating of teaching effectiveness.

• Provide support for ABET.

Typically requires a High School Diploma or higher plus two years related experience, or an equivalent combination of education and experience. Experience with student records, ITwo, LionPath, CollegeNet, WorkLion, GRADS, DocFinity, eSteward, CSRS (Course Substitution Request System), and knowledge of University student policies are strongly preferred. Knowledge of University polices and procedures related to students and FERPA guidelines is preferred. Excellent verbal and written communication skills, and a demonstrated commitment to providing exceptional customer service, is essential. Must have ability to be a team player and handle multiple priorities with attention to detail.

The College of Engineering is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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