519988 – Front Office Assistant (Administrative Support Assistant II)

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:
The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We are seeking an exceptional individual to join our team as the Front Office Assistant (Administrative Support Assistant II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Front Office Assistant provides clerical support for the Department of Management in the College of Business and Economics. Provides excellent customer service to a diverse population, including students, faculty, staff, parents, and campus visitors, using tact and diplomacy to address their questions, provide information, and resolve problems. Answers telephones, make copies, distributes mail, and maintains and updates physical and computer files. Collaboratively works with Department Chair and Department Coordinator in maintaining the department website up to date. Works with department coordinator with office supplies, keeping track of office supply inventory, and organizing supply closet. Maintains cleanliness and organization in the breakroom. Prepares financial and communication documents and coordinates the Student Opinion Questionnaire (SQQ) process. Supports faculty by processing grade changes, issuing registration permits, reproducing course materials and exams, coordinating textbook orders, posting faculty office hours each semester, and assisting with travel expenses and relocation claims. Participates in all departmental events and projects, including Student Success Initiative projects. Assists with providing student assistant direction, hiring, and rapid time entry. Other duties as assigned.